People & Culture Administrator

About the company

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

In late 2025, we acquired Ezypay – a multi-award-winning recurring payments facilitator operating across 10 countries in Asia Pacific. Ezypay now sits within our Xplor Pay division, expanding our global payment processing capabilities and opening up new growth opportunities for SaaS platforms across the region.

Your tasks

Reporting to the Senior HR Manager, you will provide HR administration and office management support, primarily across Malaysia and Taiwan, with backup support for other regional offices when required. You will help ensure smooth employee lifecycle processes, accurate HR records, and a positive employee experience. Some of the other responsibilities include:

• HR Administration & Employee Support: Handle HR queries, prepare employment letters, and maintain employee documentation and audit records in line with local requirements.

• Employee Relations: Take ownership of case documentation, meeting coordination, note-taking, and related follow-ups under HR guidance.

• Employee Lifecycle Management: Coordinate offers, onboarding, probation reviews, employee changes, and offboarding.

• HR Systems & Records: Maintain accurate employee records, personnel files, and organisational charts in BambooHR and Metronome.

• Office Management: Oversee office facilities, cleaners, building management, supplies, stationery, and pantry stock across Malaysia and Taiwan.

• Employee Engagement & Events: Coordinate employee events, celebrations, meals, and engagement activities, including logistics and vendor arrangements.

• Expatriate Visa Administration: Coordinate visa applications and renewals, ensuring documentation and submissions meet required timelines.

• Expense Administration: Update and reconcile monthly PBB expense files and submit them to Finance on time.

Requirements

• Education: Diploma or degree in Human Resources, Business Administration, or a related field.

• Experience: 3–5 years in HR administration, HR operations, or a generalist HR role.

• Expatriate Management: Hands-on experience managing EP applications and renewals, FKW matters, and liaising with MDEC and Immigration is essential.

• Systems Knowledge: Familiarity with HRIS platforms and spreadsheets; Rippling experience is an advantage.

• Core Skills: Strong organisational skills, attention to detail, and the ability to manage competing priorities.

How to apply

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via talentsupport@xplortechnologies.com.

Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly.

We also invite you to check out our Candidate FAQs for more information about our recruitment process https://xplor.com/recruitment-faqs/.

Other

Additional Information All your information will be kept confidential according to EEO guidelines.

Before you apply To be considered for employment, you must be legally authorised to work in the country you're applying for. This applies to remote roles too. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.

Interview Recording and Background Checks As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.