Bilingual Collections Executive - Cancún Vacation Club

Bilingual Collections Executive

We are a 100% Mexican company, a leader in hotels and natural and adventure parks, where respect for nature is combined with the love for Mexico. We provide each of our guests and visitors with unique moments amidst spectacular landscapes, complemented by experiences full of the cultural richness that distinguishes our country.

Objective and Functions

Perform the collection of monthly installments and annual renewal fees for financed memberships, as well as the generation of cash flow through offers of principal payments, always through an excellent service attitude toward the member to maintain a healthy portfolio.

Grupo Xcaret Leadership Model Competencies.

• Interpersonal Understanding
• Diversity and inclusion
• Service vocation for obtaining results

Technical Competencies:

• Knowledge in administrative controls and reporting.
• Knowledge in Collections management.
• Negotiation

Requirements

• Completed High School
• Minimum 1 year of experience in similar or related positions.
• Knowledge of quality service standards (AAA, Forbes)
• Advanced English
• Reside in Cancún or availability to relocate

Benefits and Perks

• Continuous training
• Employee Restaurant
• Transportation
• Uniforms

Let's make the planet happier by spreading our great love for Mexico, JOIN US NOW!.

-Requirements-

Minimum education: Upper secondary education - High School 1 year of experience Languages: English Keywords: cobro, payment, collection