Sales Manager - ICS (M/F)

Give a new momentum to your sales career within the Integrated Communication Solutions (ICS) division of XBP Europe, where innovation, technology, and customer excellence meet. As a Sales Executive, you will play an essential role in growing a comprehensive portfolio of printing, mail management, marketing technology, and integrated communication solutions.

You will be responsible for acquiring new customers, managing complex sales cycles with key accounts, and positioning the company as a strategic partner for organizations seeking scalable, data-driven communication solutions.

Main Missions:

• Sales Strategy: Develop and execute a robust sales strategy in alignment with Western Europe region solutions and the company's growth objectives.
• Full Sales Cycle: Identify, qualify, and convert complex opportunities by managing the entire sales cycle: from prospecting to workshops, including solution design and Proof of Concept (POC) demonstrations.
• Acquisition (New Logo): Win new accounts in accordance with the growth strategy for the omnichannel communication solutions portfolio.
• Pipeline Generation: Feed the business flow through proactive business development, strategic account planning, and sustained market engagement.
• Cross-functional Collaboration: Work closely with internal sales teams and stakeholders (marketing, product, operations, customer support) to provide consistent, customer-centric solutions.
• Market Intelligence: Monitor emerging trends and competitor activities to refine sales strategies and value propositions.
• Technical Expertise: Develop in-depth knowledge of products and services to clearly articulate technological added value to customers.
• Data-Driven Performance: Use data to track your performance, identify areas for improvement, and exceed your revenue targets.
• Retention: Build and maintain strong relationships with customers to ensure a high level of satisfaction and foster contract renewals.

Desired Profile: Experience and Skills

• Experience: Minimum 5 years of experience in business development and/or direct sales, ideally in the printing, mail management, marketing services, or integrated communication sectors.
• Technical Knowledge: Solid mastery of printing solutions (traditional and modern) and technologies supporting modern communication workflows.
• Consultative Approach: Proven ability to identify customer pain points and complexities to propose tailored solutions.
• Results: Demonstrated success in selling omnichannel solutions, with a consistent track record of meeting or exceeding targets.
• Industry Mastery: In-depth expertise in the printing and outsourcing industry.
• Complex Sales: Ability to manage long sales cycles involving multiple decision-makers.
• Communication: Excellent presentation and negotiation skills, with the ability to simplify complex solutions for high-level stakeholders (C-level).
• Key Accounts: Confirmed experience in signing framework agreements.
• Network: Significant experience selling to large accounts (type CAC 40 / SBF 120 or equivalent).
• Education: Master's level or equivalent.
• Languages: Professional English is imperative (B2 level or higher).