EXPORT SALES ADMINISTRATION Assistant M/F

As part of your mission, you will be responsible for various tasks essential to the smooth running of commercial and customs operations.

SALES ADMINISTRATION.

• Preparation of quotes, price offers, and proformas.
• Receipt of customer orders and entry into the management software.
• Issuance of preparation slips and transport slips.
• Shipment tracking in collaboration with carriers.
• Processing of complaints and after-sales service management.
• Requesting certified documents from official bodies (CCI, etc.).
• Customer follow-up: updating financial conditions and payment monitoring.
• Drafting and monitoring of valued deposit contracts with export customers, agents, and distributors, in collaboration with the quality department.
• Establishment of invoicing and issuance of credit notes if necessary.
• Transmission of customer requests and complaints to the relevant departments, with joint follow-up.
• Control of export orders in coordination with the logistics department.
• Reporting issues to your manager and informing customers.
• Issuance and processing of inventories.
• Application of quality documents in your possession.
• Management of calls for tenders.
• Administration of documentary letters of credit files.
• Archiving of orders, invoices, and proofs of delivery.

CUSTOMS OPERATIONS

• Management of export and import procedures, acting as the primary contact for customs.
• Online research of customs documents to ensure compliance.
• Preparation and monitoring of documents for the weekly shuttle, as well as compiling files for the freight forwarder and customs.
• Carrying out customs declarations for the movement of equipment between Switzerland and France.

INTERNATIONAL REGULATIONS

• Establishing FSC (Free Sales Certificates) and legalizing documents.
• Monitoring the life cycle of products registered in different countries.

We are looking for a candidate with a Bac +2 degree, with at least 2 years of experience in a similar position.

If you are dynamic, versatile, and rigorous, and you enjoy teamwork, we would be delighted to meet you!

Mastery of English is indispensable.