hotel manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Prepare budgets and monitor revenues and expenses.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Manage events.

Supervision:

More than 20 people. Staff in various areas of responsibility.

Experience:

2 years to less than 3 years.

Support for newcomers and refugees:

Supports newcomers and/or refugees with foreign credential recognition.

Support for youths:

Offers on-the-job training tailored to youth.