Logistics & Center Assistant

We are looking for a motivated and service-minded Logistics & Center Assistant to join our team in Copenhagen.

Applicants must have a valid permit to live and work in Denmark.

This is an office-based operational position where you will be one of the first points of contact for our customers and help identify and handle their needs. The role covers three main areas of our business: shipping and logistics, visa/passport handling, and virtual mailbox services. Previous logistics experience is an advantage, but not a requirement. We will provide training. The position can also be a good opportunity for someone who has recently completed studies in logistics, international trade, business or a similar field and is looking for their first job and practical experience.

Your main tasks

Shipping & Logistics Customer service and advising customers on shipping solutions

Booking shipments with UPS, DHL, TNT and other logistics providers

Preparing shipping and customs documentation for shipments outside the EU

Following shipments from the customer’s first enquiry through to delivery

Visa & Passport Services Receiving and registering applicants, passports and applications for embassy and visa-related services

Handling passports received back from embassies, updating the relevant system and returning passports to

applicants Providing professional customer service throughout the process

Virtual Address & Mailbox Services Receiving and registering letters and parcels for our mailbox customers

Scanning letters and documents for customers

Forwarding mail and parcels according to customers’ instructions and the requested service

Responding to mailbox customers and assisting with their requests

You will often be the first contact for our customers, so it is important that you are friendly, professional and comfortable understanding their needs and finding the right solution.

We expect you to Be confident and professional when communicating with customers

Have strong organizational skills and be able to multitask

Be a quick learner

Be comfortable working with simple but different IT and booking systems

Speak and write English proficiently

Danish is a big plus

A driving license is an advantage for possible occasional pickups in the future

Previous logistics experience is welcome, but not required. Much of the job can be learned, and we will provide training. Your attitude, reliability and willingness to learn are very important to us.

What we offer Training in international shipping and logistics

Experience with major courier and freight companies

Practical knowledge of customs and international trade

Hands-on experience with embassy, visa and passport procedures

Experience with virtual address and mailbox operations

A varied office-based role with real responsibility

The opportunity to develop broad logistics and operational knowledge from A to Z

Working hours and salary Full-time: Monday to Friday, 10:00–18:00

Full-time salary: DKK 24,000 per month

Part-time – 30 hours per week: Monday to Friday, 11:00–17:00

Interested in joining us Apply to MBE Denmark, to Sonja Weiss and tell us a little about yourself, your background and why this position interests you. www.mbedenmark.dk