Receptionist | Bishan | School

Your tasks

Reception

• Manage the reception counter at the school’s General Office in accordance to MOE’s and the school’s operating procedures, rules, and regulations.
• Keep the reception counter clean, tidy and presentable and maintain the necessary stationery, forms and material at the counter.
• Perform customer service role in answering, screening, forwarding or taking down messages of incoming phone calls in a polite, respectful and professional manner.
• Provide customer service support to walk-in students, teachers, parents, visitors and school stakeholders in a polite, respectful and professional manner with care and empathy.
• Attend to unwell or injured students and render first aid if needed.
• Contact parents of unwell students to be taken home or students who have been absent from school.
• Maintain the sick bay including first aid supplies.
• Administer lost and found items and maintain records.
• Maintain safety and security by directing visitors, including contractors, delivery men, parents, etc to wait at the designated waiting area and call relevant staff to meet or pick them up.
• Liaise and work with the Security Officer to ensure that approval is granted by school before any student is allowed to leave school early.

General Administration

• Handle general office administrative tasks such as receiving and directing of incoming mails/packages and goods, managing and distributing notifications and letters to teachers’ trays, filing, collating and printing of documents.
• Attend to outgoing and incoming faxes.
• Maintain the mail trays and form trays in the General Office.
• Monitor and collate submission of forms by students.
• Pack and distribute information, posters, leaflets etc. for students and teachers.
• Support in sign-in and sign-out of coaches and instructors and relief teachers attendance.
• During off-peak period, support back-end Admin in general admin work.
• Support housekeeping for admin office and stores.
• Assist in data entry, record keeping and filing of documents.
• Support school events and any duties as assigned by school.