Operations Officer (Feedback management)

Responsibilities Management of feedback from multiple channels Coordinating relevant follow-up actions with multiple parties required to address the feedback. Verifying work done as part of the follow-up actions. Conducting onsite surveillance to verify the feedback received and for enforcement purposes. Conducting onsite surveys. Conducting face-to-face engagements with feedback providers (FPs), public and pet owners on site Requirements Diploma in any fields. Possess good writing, interpersonal and communication skills. Patient, attentive, approachable and customer-oriented. Willing to work in an outdoor environment.