Talent Operations Executive

About the company

World Table Tennis is where the sport’s fiercest battles meet bold ideas and creative minds. WTT is powered by a global crew of innovators, storytellers, and game-changers, who bring energy, expertise, and imagination to everything they do.

We’re not your typical workplace; we’re the global engine behind a sport on the rise. So whether it’s staging iconic global events or redefining fan experiences, this is where bold ideas get built, and where every role has impact. At WTT, the arena simply hits different.

Your tasks

The Talent Operations Executive will support the HR Policy & Operations Manager in the delivery of day-to-day HR operations, recruitment activities, employee administration and talent-related initiatives across WTT and its related entities.

The role will provide operational and administrative support throughout the employee lifecycle, including recruitment, onboarding, employee records management, performance review coordination and offboarding. The successful candidate will also assist with HR reporting, workforce administration and general Talent & Resource activities.

RECRUITMENT & ONBOARDING

• Support the end-to-end recruitment process, including preparing job postings, advertising vacancies, sourcing candidates and conducting initial screening against agreed requirements.
• Coordinate interviews and assessments, liaising with candidates and hiring managers on schedules and arrangements.
• Maintain accurate candidate records in the HRIS (BambooHR), monitor recruitment progress and follow up on interview feedback.
• Manage routine candidate communications, including interview invitations, application updates and recruitment outcomes.
• Maintain an updated talent pipeline to support current and future recruitment requirements.
• Prepare employment offers and relevant recruitment documentation for review and approval.
• Coordinate pre-employment checks.
• Coordinate onboarding arrangements, including new joiner documentation, HRMS registration, induction scheduling and liaison with relevant departments.
• Ensure recruitment and onboarding documentation is completed accurately and within established timelines.

HR OPERATIONS & EMPLOYEE ADMINISTRATION

• Support day-to-day HR operations to ensure timely, accurate and organised HR service delivery.
• Maintain and update employee information in the Human Resources Management System (HRMS), ensuring accuracy, completeness and confidentiality.
• Administer routine employee lifecycle processes, including confirmations, contract renewals, department transfers and other employee movements.
• Prepare employment-related letters, agreements and correspondence using approved templates.
• Maintain accurate employee personnel files, HR documents and administrative trackers.
• Support the administration of employee leave records and related HR transactions.
• Respond to general employee enquiries on HR procedures and administrative matters, escalating complex or sensitive cases where necessary.
• Coordinate with internal departments and external service providers on HR administrative requirements.

EMPLOYEE OFFBOARDING

• Coordinate routine employee offboarding processes, including resignations, contract expirations and other departures.
• Prepare offboarding documentation and maintain employee exit records and checklists.
• Liaise with relevant departments on company asset returns, system access removal and employee clearance arrangements.
• Assist with coordinating exit interviews and maintaining relevant documentation.
• Monitor and follow up on outstanding offboarding requirements to ensure timely completion.

WORKFORCE ADMINISTRATION & HR REPORTING

• Maintain accurate employee headcount records, organisational charts, reporting lines and workforce trackers.
• Assist with compiling workforce information, including approved vacancies, staffing changes and employee movements.
• Prepare routine HR reports relating to recruitment activities, headcount, employee turnover and workforce movements.
• Coordinate with relevant departments to obtain workforce information and follow up on outstanding administrative requirements.
• Maintain supporting documentation and records for management reporting and organisational reviews.

PERFORMANCE MANAGEMENT & EMPLOYEE DEVELOPMENT

• Provide administrative support for annual performance review exercises, including employee communications, HRMS coordination, completion tracking and follow-ups.
• Liaise with employees and line managers to ensure performance review requirements are completed within established deadlines.
• Maintain accurate performance review records and related documentation.
• Assist with coordinating employee training registrations, learning activities and development initiatives.
• Maintain training and development records and provide administrative support for other talent-related initiatives.

WORK PASS & EMPLOYEE BENEFITS ADMINISTRATION

• Coordinate employment pass applications, renewals, cancellations and other work pass-related administrative processes.
• Maintain accurate work pass records and monitor validity periods to ensure timely administrative follow-ups.
• Prepare and maintain documentation required for work pass applications and other employment-related submissions.
• Support administrative arrangements relating to employee relocation, repatriation and tax clearance where applicable.
• Coordinate employee benefits administration, including insurance enrolment, updates and cessation of coverage.
• Liaise with relevant stakeholders and external service providers on routine employee benefits and work pass matters.

TALENT OPERATIONS & GENERAL SUPPORT

• Assist with employee engagement activities, internal HR communications and other Talent & Resource initiatives.
• Maintain HR templates, forms, trackers and administrative documentation.
• Support the implementation of approved HR processes and operational improvements.
• Coordinate administrative follow-ups with internal stakeholders and external service providers.
• Assist with other HR-related projects and administrative duties as assigned by Management.

Requirements

This position requires an organised, proactive and detail-oriented individual who can independently manage routine HR administrative responsibilities, coordinate effectively with internal stakeholders and contribute to efficient HR service delivery within a dynamic international sporting organisation.

ESSENTIALS

• Diploma or Degree in Human Resources, Business Administration or a related discipline.
• Minimum 2 years of relevant experience in HR operations, recruitment or general HR administration.
• Good understanding of HR processes, particularly recruitment, onboarding, employee administration and offboarding.
• Familiarity with Singapore employment practices and statutory requirements, including work pass administration.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Ability to independently manage routine HR administrative responsibilities with minimal supervision.
• Ability to handle confidential and sensitive employee information with professionalism and discretion.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.
• Strong interpersonal and coordination skills, with the ability to work effectively with stakeholders across different departments.
• A proactive, responsible and resourceful attitude, with good problem-solving skills and a willingness to learn.

DESIRABLES

• Experience using Human Resources Management Systems (HRMS) and HRIS, preferably BambooHR and Teamtailor.
• Previous experience coordinating employee lifecycle administration, benefits and HR reporting.
• Exposure to performance review administration and employee development activities.
• Experience working in an international or multicultural organisation.
• Interest in the sports industry and ability to work in a fast-paced environment.

How to apply

Interested applicants, please apply directly on our careers page: https://careers.worldtabletennis.com/jobs/8633777-talent-operations-executive