Businesss Conversion Specialist

Responsibilities:

Respond to and engage with leads through WhatsApp, phone calls, email, social media, and other channels.

Qualify prospects, understand their needs, and recommend suitable products or services.

Convert qualified leads into paying customers through effective communication and sales techniques.

Follow up consistently with prospects and maintain an organized lead pipeline.

Handle objections, negotiate where necessary, and close sales.

Identify upselling, cross-selling, and repeat-business opportunities.

Maintain accurate records of leads, follow-ups, conversions, and customer interactions.

Build strong relationships with prospects and existing customers.

Monitor conversion performance and recommend strategies for improving sales results.

Prepare regular sales and conversion reports for management.

Requirements:

2–5 years of experience in sales, business development, customer acquisition, or a similar role.

Bachelor’s degree, HND, or equivalent qualification. Proven experience converting leads into paying customers.

Excellent communication, persuasion, negotiation, and closing skills.

Strong follow-up and relationship-management skills.

Ability to handle objections and move prospects toward a buying decision.

Target-driven, proactive, and results-oriented.

Strong organizational and time-management skills.

Comfortable using CRM systems, WhatsApp Business, email, and other sales tools.

Ability to work independently with minimal supervision.

Preferred Qualifications

Experience in a high-volume sales or customer acquisition environment.

Experience working with CRM and lead-management platforms.

Demonstrated track record of meeting or exceeding sales/conversion targets.

Experience in B2B sales, B2C sales, or digital sales is an advantage.

Key Skills

Lead Conversion

Sales Closing Customer Acquisition Negotiation Follow-up Lead Management Relationship Building Communication Objection Handling CRM

Performance Measures

Lead-to-customer conversion rate

Number of successful conversions

Revenue generated

Follow-up completion rate

Customer retention and repeat business

Achievement of monthly sales targets

Application Note: Candidates with a proven track record in sales conversion and a responsive portfolio, sales record, or relevant evidence of previous results may be given preference.