Customer Technical Support Manager (M/F)
Machine translation — original language: French.Show original
About the company
Strong CSR commitment, spirit of innovation, valued work-life balance, growing French industrial SME. We are a historic and innovative French industrial SME. To support our technical and commercial development, we are currently looking for a Customer Technical Service Manager (M/F) to lead our teams in Argenteuil. Your potential will allow you to
Your tasks
- Manage and support your technical account managers on a daily basis.
- Handle customer disputes by conducting in-depth expertise.
- Provide advanced technical support on complex cases and the installed base.
- Drive your department's activity and guarantee the regulatory compliance of our products.
Requirements
Your desire to join us: Your expertise and personality will be the keys to your success in this position. You combine leadership, customer focus, rigor, and analytical skills, with a particular attention to quality. Holding a Bac+4/5 level degree in mechanics, you have 3 to 5 years of experience in a similar position. Bilingual proficiency in English is indispensable.