clerk, customer service

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Work setting:

Private sector.

Transportation.

Tasks:

• Answer written and oral inquiries.
• Answer inquiries and provide information to customers.
• Arrange for billing for services.
• Issue receipts and other forms.
• Maintain records and statistics.
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services..
• Perform general office duties.
• Receive payments.
• Answer clients' inquiries and provide information.
• Consult with clients after sale to provide ongoing support.

Computer and technology knowledge:

• Database software.
• Internet.
• MS Excel.
• MS Outlook.
• MS Word.

Weather forecasting experience:

Aviation.

Type of industry experience:

• Military aviation.
• General aviation.
• Corporate aviation.

Security and safety:

• Basic security clearance.
• Criminal record check.
• Driver's validity licence check.

Transportation/travel information:

Valid driver's licence.

Work conditions and physical capabilities:

• Attention to detail.
• Fast-paced environment.
• Tight deadlines.
• Work under pressure.

Personal suitability:

• Punctuality.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Dependability.
• Quick learner.

Employment terms options:

• Evening.
• Night.

Experience:

Experience an asset.

Employment terms options:

Weekend.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Financial benefits:

• Group insurance benefits.
• Life insurance.
• Pension plan.