Marketing & Client Support

Role: Marketing & Client Support Intern — make things that look great, and make clients feel great. Want to see how a tech company really works — from creative campaigns to the client front line? Half your time goes to marketing our company and its LMS solutions. The other half, you're side by side with our Account Managers keeping clients happy: testing their platforms before launch and handling the details that turn good service into great service. Perfect if you study Marketing, Communications, Business, Information Systems or IT and love mixing creativity with people skills. No UX or testing experience? No problem — we'll teach you. What you'll do

1. Create and tell our story (about 50%)

• Plan and run AI-powered marketing campaigns end to end — use AI to generate ideas, write copy, create visuals and videos, schedule posts and analyse results
• Design scroll-stopping social posts, banners and visuals for our brand and LMS solutions — using AI tools like ChatGPT, Claude or Canva AI to brainstorm and create faster
• Turn real client wins into case studies and success stories people want to read
• Craft brochures, one-pagers, pitch slides and newsletters that make us look sharp
• Keep our website, LinkedIn page and asset library fresh
• Help bring our events, webinars and exhibitions to life
• Track what works (reach, engagement, enquiries) and share ideas to do better

1. Be the quality checker before go-live (about 25%)

• Test client LMS setups, new features and updates before clients ever see them
• Walk through key journeys like a real user: login, enrolment, courses, quizzes, reports
• Check everything works on laptop, tablet and phone
• Catch bugs, log them clearly with screenshots, and chase them until they're fixed
• Use AI to draft test cases and checklists, then help run client UAT sessions and summarise their feedback

1. Be the Account Manager's right hand (about 25%)

• Prepare client meeting slides and agendas, take minutes (AI note-takers welcome) and make sure follow-ups happen
• Turn LMS usage data into clear monthly client reports, using AI to spot trends and summarise insights
• Be a friendly first point of contact for client and learner questions
• Help new clients get started: account setup, user uploads and welcome packs