Customer service representative
Machine translation — original language: Spanish.Show original
- Manage customer interactions (inbound and/or outbound) via telephone and/or digital channels
- Efficiently resolve customer inquiries, incidents, and service requests
- Provide accurate information regarding products and/or services
- Maintain a high level of customer satisfaction through professional communication
- Comply with established processes and regulatory compliance guidelines
- Meet key performance indicators (KPI), such as productivity, quality, and customer experience metrics.
-Requirements-
- Minimum education: High school - Bachillerato General years of experience
- Languages: English
- Knowledge: Customer service, Customer service
- Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante