Risk and Fraud Executive - Online Casino
Risk and Fraud Executive – Online Casino Join Winpot Online América!
At Winpot Online América, we look for people passionate about consultative sales and personalized attention to join our team; we are part of Winpot Casinos, one of the most important casino chains in Mexico. On our online platform, we offer an exclusive experience for our players, providing personalized service that goes beyond entertainment. Responsible for monitoring, analyzing, and detecting operations, transactions, and risk behaviors within the online casino platform, with the objective of preventing fraud, abuse, and suspicious activities, protecting both users and the operation.
ENGLISH INDISPENSABLE, SPOKEN AND WRITTEN EXPERIENCE IN PHYSICAL OR ONLINE CASINOS WORKPLACE CUAJIMALPA DE MORELOS, CDMX, IF YOU ARE FROM ANOTHER STATE DO NOT APPLY.
Main responsibilities
- Daily monitoring of user activities and transactions.
- Detecting unusual behaviors, fraud patterns, and suspicious operations.
- Analyzing accounts, deposits, withdrawals, movements, and gaming behavior.
- Identifying possible cases of fraud, promotion abuse, duplicate accounts, chargebacks, and other irregular practices.
- Investigating and following up on alerts generated by monitoring systems.
- Adequately documenting identified cases and actions taken.
- Escalating high-risk cases according to internal procedures.
- Performing reviews of accounts and user profiles when necessary.
- Working together with the Payments, Customer Service, VIP, Operations, and Compliance areas.
- Preparing reports on incidents, findings, and risk activities.
- Contributing to the update and improvement of fraud prevention processes.
- Maintaining strict confidentiality regarding user information and operations.
Profile we are looking for
Education: Completed or incomplete Bachelor's degree in Administration, Finance, Criminology, Law, Economics, Systems, or related areas.
Experience:
- Experience in Risk, Fraud, Fraud Prevention, AML/KYC, banking, fintech, digital payments, betting houses, online casinos, or similar areas.
- Experience in transaction analysis and user behavior.
- Desirable experience using risk and fraud monitoring tools.
Knowledge:
- Fraud prevention and detection.
- Transaction analysis.
- Identification of suspicious behaviors.
- KYC/AML processes.
- Excel management.
- Data analysis and information interpretation.
- Desirable knowledge of betting platforms, online casino, or gaming.
Language:
- English indispensable.
- Ability to read, understand, and communicate in English within a work environment.
Competencies
- Analytical thinking.
- Attention to detail.
- Research capacity.
- Decision making.
- Problem solving.
- Organization and follow-up.
- Effective communication.
- Ability to work under pressure.
- High sense of responsibility.
- Confidentiality and professional ethics.
Job conditions
Salary: $18,000 to $20,000 net monthly, according to experience and benefits by LAW.
Spoken and written English indispensable 8-hour daily shift. Availability to rotate through the three shifts: Morning, Afternoon, and Night Rest according to the operational schedule. On-site position.
We offer
- Competitive salary.
- Opportunity for professional growth.
- Training and development.
- Integration into a specialized Risk and Fraud team.
- Professional and dynamic environment.
Are you interested? If you have experience in Risk and Fraud, transaction analysis, or prevention of suspicious activities, have indispensable English, and have availability to rotate shifts, we want to meet you!
-Requirements-
Minimum education: Upper secondary education - Technological Baccalaureate 3 years of experience Age: between 20 and 35 years Knowledge: Risk analysis, Operations, Risks, Fraud detection, Language proficiency
Keywords: directivo, mando, gobierno, regencia, executive, managing, ejecutivo, risk, digital, online