Supervisor
Must-have:Lead
Your tasks
- Supervise all daily operations within the outlet, e.g product display, service delivery, customer care, and cleanliness.
- Make sure food is served and displayed according to company portion sizes and presentation standards.
- Ensure all customers are attended to promptly, courteously, and professionally
- Handle and resolve customer complaints or escalate unresolved issues to management
- Conduct regular hygiene and cleanliness checks in dining areas, kitchen, restrooms, and staff areas.
- Lead by example, ensuring staff punctuality, discipline, and grooming
- Conduct daily opening and closing checks and ensure that all equipment is working properly
- Report performance metrics, customer feedback, operational issues, and staff concerns to management.
Requirements
- Minimum of a BSC degree
- Minimum of 2 years' experience in a similar role