Job Responsibilities:
- Managing a structured and efficient workflow for all service areas within your remit
- Ensuring that all service levels agreed with the client as part of the contract service delivery are achieved and continuously improved
- Regularly reviewing services to ensure continuous improvement of their delivery
- Ensuring stationery, facilities and other equipment are properly utilized and maintained
- Playing a flexible role assisting with the first impression, admin support and facilities services for the office
- Manage room and hospitality bookings, including setting up rooms
- Arrange hospitality and liaise with onsite cleaning teams
- Supervise, coordinate, assist in clients’ marketing events (including evening events as agreed overtime), at both on/off premises
- Handling all incoming and outgoing mail/deliveries
- Providing photocopying, scanning, and printing as per customer instructions
- Processing and analyzing monthly activity metrics reports (volume, spend) and monthly supplier billing invoices
- Assist lawyers in any other legal &marketing administrative duties
- Any ad-hoc request made by Williams Lea or the client
Job Requirement:
- Diploma/Degree in communication, Business Administration
- 3 to 5 years of relevant experience, within the legal industry will be an added advantage
- Effective communication skills, both written and oral
- Passion to provide customer service with a professional attitude
- Well presented with a professional manner
- Flexible, Independent, good team player
- High degree of attention to detail, ability to retain high levels of concentration in a busy working environment
- Well versed in office applications (Excel, Word& PowerPoint, Outlook, Teams, Zoom)
- 5 days in office
- Working location is at CBD area
