chiropractic office assistant

*Job Description* Are you a compassionate and detail-oriented individual with experience in a healthcare or wellness setting? Westside Chiropractic & Associates, a thriving multidisciplinary clinic located in the heart of South Granville, is seeking a dedicated Office Assistant to join our team long-term. We specialize in chiropractic care and registered massage therapy, offering a welcoming environment where patients feel valued and supported on their wellness journey.

*About Us:* At Westside Chiropractic & Associates, we believe in the power of collaboration, community, and exceptional care. Our team is committed to building lasting relationships with both our patients and peers. We aim to create a positive, empowering work environment where every team member feels encouraged to contribute, learn, and grow.

*What You?ll Be Doing:* As an Office Assistant, you will be the first point of contact for our patients, ensuring they have a seamless and positive experience from the moment they walk through the door. Your key responsibilities will include:

• Managing patient flow and appointment scheduling to ensure a smooth daily operation
• Handling payments, processing insurance billing, and maintaining accurate patient records
• Assisting with office communication, including patient inquiries and general office tasks
• Performing medical screenings and adhering to all health and safety protocols
• Supporting basic accounting tasks and daily sales reconciliation
• Managing digital marketing efforts to promote our clinic and connect with the community

*Must-Have Qualifications:*

• Minimum 1-3 years of experience in a healthcare, wellness, or customer-facing role (chiropractic, physiotherapy, or similar clinic experience preferred)
• Proficiency with Microsoft Office (Windows, Outlook, Word, Excel)
• Strong verbal and written communication skills in English
• Basic knowledge and experience with daily sales balancing
• Ability to work efficiently in a fast-paced environment
• Professionalism, reliability, and strong attention to detail

*Highly Desirable:*

• Experience with JaneApp (can be taught but is a strong asset)
• Familiarity with medical office terminology and insurance billing processes
• Prompt availability for start date

*Desired Traits:*

• Empathetic and compassionate, with a genuine desire to support patients and team members
• Adaptable, with a strong willingness to learn and take on new tasks
• Problem-solvers with strong decision-making abilities
• Excellent communicators who thrive in a team environment
• Detail-oriented with a critical eye for accuracy

*Working Hours & Location:* This is a part-time role with the potential to transition into full-time. Candidates *must have open availability* during our office hours:

• Monday to Friday: 8:30 AM ? 7:00 PM
• Saturdays: 8:30 AM ? 1:00 PM
• As we expand, there may be opportunities for additional hours, including Sundays.
• This position is based *on-site* at our clinic in South Granville.
• Hours will range between 15 - 20 hours per week with potential for additional hours based on clinic needs

*Compensation & Benefits:*

• Starting pay: $19.00?$21.00 per hour, *based on experience and clinic-specific skills*
• Opportunities for wage adjustments based on performance and contributions
• *Free chiropractic care* for employees

*Why You Should Apply:*

• Long-term employment opportunity in a growing clinic
• Be part of a dynamic, caring team dedicated to holistic health
• Gain hands-on experience in a professional wellness setting
• Immediate start available for the right candidate

*How to Apply:* If you're excited about the opportunity to join our team and meet the qualifications listed above, please apply through indeed with your resume and a cover letter outlining your experience to info@wellnesswca.com.

_We thank all applicants for their interest, but only those selected for an interview will be contacted. Please refrain from calling the office._

_Westside