Technical Sales & Application Engineer – Denmark

Do you enjoy solving technical challenges, working closely with customers and turning their requirements into reliable industrial networking solutions? Are you looking for a role where you can combine technology and customer relationships? Then this could be the role for you. Apply here 🎯

At Westermo, we develop robust and secure industrial networking solutions for mission-critical applications. We are now looking for a Technical Sales & Application Engineer to strengthen our Danish organization and become our key technical resource for customers in Denmark.

In this role, you will work closely with Kenneth Olsen, Country Manager Denmark. Together, you will form a close commercial and technical team, with Kenneth Olsen leading the Danish business while you take the lead on technical matters. The two of you will work closely with colleagues in Sweden and Finland, giving you access to a broad network of technical and commercial expertise across Westermo.

We believe in sharing knowledge and helping each other across teams and country borders. This gives you the best of both worlds: a high degree of local responsibility combined with the expertise and resources of an international organization.

Are you our next Technical Sales & Application Engineer?

This is a broad customer-facing role at the intersection of technology, customer needs and business development. You will be the primary technical contact for our customers in Denmark, helping them identify the right products and solutions, solve technical challenges and successfully implement Westermo technology in their applications.

Your work can range from discussing a new networking solution with a customer and supporting our sales activities to troubleshooting an installation, configuring equipment or running a technical workshop.

You will also work closely with Kenneth Olsen to develop existing customer relationships and identify new business opportunities.

What will you be doing?

• Act as the primary technical contact for customers in Denmark.
• Understand customer requirements and translate them into suitable technical solutions.
• Support sales activities through technical expertise, product selection, solution design and pre-sales activities.
• Troubleshoot networks, products and applications, remotely as well as onsite when required.
• Support customers during installation, integration and commissioning.
• Prepare simpler customer quotations and commercial proposals.
• Participate in customer visits, exhibitions and other sales activities.
• Conduct customer training sessions, product demonstrations and technical workshops.
• Pre-configure products and solutions when required.
• Work with Westermo's wider technical organization on more complex customer cases.
• Capture customer requirements and feedback and communicate these to relevant product teams.
• Keep the local organization updated on new products, functionality and technical developments.
• Collaborate closely with technical and commercial colleagues across Denmark, Sweden and Finland.
• Previous Westermo FAE roles have similarly combined product recommendations, application setup, FAT/SAT support and first-line troubleshooting in close collaboration with sales colleagues.

Who are we looking for?

We are looking for someone who enjoys being close to both customers and technology. You are curious about how things work, like solving problems and can explain technical topics in a way that makes sense to different audiences.

You are comfortable taking ownership and working independently, while at the same time enjoying collaboration with colleagues and customers. Since this role also supports our commercial activities, you understand that a good technical solution starts with listening to the customer and understanding what they actually need.

Most importantly, we believe you are pragmatic, service-minded and solution-oriented, and enjoy building long-term customer relationships.

Requirements

• Experience within industrial networking, Ethernet, routing, switching, cybersecurity, industrial automation or similar technologies.
• Experience from technical support, Field Application Engineering, pre-sales, system engineering or another customer-facing technical role.
• The ability to understand customer requirements and translate them into practical technical solutions.
• Strong communication and presentation skills.
• Fluency in Danish and English, both spoken and written.
• The ability and willingness to travel to customers and events as part of the role.

Meritorious

• Hands-on experience of configuring and troubleshooting industrial Ethernet networks.
• Experience with Westermo products or other industrial networking solutions.
• Knowledge of network security and cybersecurity in industrial environments.
• Experience from customer training, technical demonstrations or workshops.
• Previous experience working closely with sales teams or preparing technical/commercial proposals.

In return, we offer:

• A role where you can combine technology, customer relationships and business development.
• Close cooperation with experienced colleagues in Denmark, Sweden and Finland.
• Freedom and flexibility in planning your daily work.
• Opportunities to continuously develop both your technical and commercial skills.
• An international working environment with access to expertise across the Westermo organization.
• Competitive salary, pension and employee benefits in accordance with our Danish employment conditions.
• The tools and equipment you need to perform the role successfully.

Basic information

Location: Køge, Denmark

Job type: Full-time

Employment contract: Permanent employment

Hiring Manager: Örjan Axelsson, Managing Director Westermo Nordics, orjan.axelsson@westermo.com

Recruiter: Elin Sandell, elin.sandell@westermo.com

About Westermo

Welcome to a rapidly growing international company, thriving at the forefront of cutting edge technology. Westermo develops and manufactures advanced devices for industrial data communication, used in mission-critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide a high value for our customers.

We are focused on leveraging growth opportunities in our market and are devoted to delivering the world's best industrial networks. This is achieved through a very dynamic work environment where teamwork and loyalty are valued. Strong and honest relationships with colleagues, customers, and suppliers are important to us. We have an open culture where we share knowledge, learn from one another and explore new ideas, allowing us to constantly improve.

Westermo is a leading provider of Industrial Data Communications equipment to the global market. Sales are conducted through our own offices in key markets in Europe, North America, Australia and Asia, as well as through distributors and OEM customers worldwide. Development and manufacturing take place in Sweden, Ireland, Germany and Switzerland. Westermo was founded in 1975 and today has over 580 employees with a turnover of around 1,4 Billion SEK. The company is a wholly owned subsidiary of Ependion, listed on the Nasdaq OMX Nordic stock exchange.