Admin Assistant (Home Appliance)

About Wellno is a Singapore home appliance brand. We make two things and make them properly: our tankless water purifier and Hizero, our bionic hard floor cleaner range. Everyday appliances, built to make a home easier to run. Key Responsibilities Admin & data Enter and maintain order, customer and inventory records accurately across our systems Generate and issue customer invoices, delivery orders and receipts; track payment status and follow up on outstanding ones Keep digital and physical filing tidy — warranty cards, supplier documents, service records Support day-to-day office admin: courier arrangements, stock counts, basic purchasing, ad-hoc requests from the team Customer service Be the first point of contact for customers over WhatsApp, email and social media Handle product enquiries, order status checks, delivery scheduling and warranty or servicing requests Coordinate with our delivery and technician partners so customers get updated before they have to chase us Log feedback and recurring issues so the team can fix the root cause, not just the ticket Requirements Nitec / Higher Nitec / Diploma in Business Administration or any related field — fresh graduates are welcome to apply Comfortable with numbers and detail; you notice when an invoice figure or an address doesn't look right Confident written and spoken English; conversational Mandarin or Malay is a plus for serving our customer base Working knowledge of Microsoft Excel / Google Sheets. Experience with e-commerce platforms (Shopify, Lazada, Shopee), accounting software or Lark is an advantage, but we'll train you. Warm, patient and level-headed with customers — including the difficult ones Organised and self-starting. In a lean team, we'd rather you flag a problem early than wait to be asked AI-driven productivity is a PLUS

Apply now or email to joel@wellno.sg. Shortlisted candidates will be notified.