People Operations Manager (English Speaker)

About the company

Your well-being, our mission. Join a company that makes the world healthier.

GET TO KNOW US We are revolutionizing corporate well-being. Our platform connects employees worldwide to the best partners in physical exercise, mindfulness, therapy, nutrition, and sleep routines – all in a single subscription. Based in New York with teams in Europe, North America, and South America, our mission is to make every company a well-being company.

We believe that work should be rewarding, inspiring, and balanced. Here, you will find a team that values well-being, collaboration, and diverse perspectives, in a place where passion and creativity break boundaries to create real impact. Your contributions will help build a healthier world, for you and millions of people globally.

CULTURE: You will join a team of dedicated people, who come together to break boundaries, support one another, and create lasting impact in corporate well-being. We win together, cultivating relationships of trust through transparent communication and a culture where every perspective matters. Learn more about our values and culture.

Your tasks

The People Operations team plays a fundamental role in providing high-quality operational support, ensuring full labor law compliance, and continuously enhancing the employee lifecycle. As People Operations Manager, you will oversee end-to-end processes, manage relationships with third-party vendors, conduct union relations, and lead a direct team.

YOUR IMPACT

• Lead, mentor, and develop the direct People Operations (People Ops) team, ensuring continuous operational support, performance alignment, and the attraction of new talent to the team.
• Act in strategic vendor and budget management, monitoring the performance, costs, and contracts of partner companies responsible for payroll processing, benefits, and time tracking.
• Ensure legal compliance and audit readiness, staying ahead of regional labor laws, ensuring data integrity, and leading participation in annual audits (ISO, regulatory, and internal policies).
• Conduct union relations and legal representation, leading collective bargaining negotiations and representing the organization (as a legal representative/preposto) in Labor Court hearings.
• Partner with global Payroll and Total Rewards teams to ensure payroll accuracy through rigorous reviews and approvals (without operational execution), as well as managing benefit calendars and eligibility.
• Act as the primary PeopleOps/DP consultant to senior leadership, managing complex processes such as executive onboarding and offboarding with strict alignment to our policies.
• Optimize and drive end-to-end improvements in workflows, HR systems, and data usage, recommending efficiency strategies to Business Partners (BPs).
• Live the mission: inspire and empower others by prioritizing your own well-being and that of your colleagues. Create a supportive environment where everyone feels comfortable taking care of themselves and finding a work-life balance.

Requirements

WHO YOU ARE

• Fluent in English (advanced/fluent level), being able to conduct meetings, align with global stakeholders, provide regional support, and draft documents in the language.
• Solid experience in People Operations/Departmento Pessoal leadership, with strong involvement in managing the employee lifecycle.
• Deep understanding and interest in acting in strategic management and the review/audit of payroll partners, without the need to "get your hands dirty" with closing/processing in the system.
• Specialized knowledge in Brazilian labor legislation, union negotiations, legal representation (preposto), and conducting audit processes (e.g., ISO).
• Previous experience with budget management and negotiating contracts with third-party DP and benefits vendors.
• An inspiring leader, with a proven track record in building, developing, and supervising HR operations teams.
• Able to act strategically in process optimization, maintaining high standards of data integrity in HR systems.
• Completed degree in Administration, Human Resources, Law, or related fields.

Even if you do not meet 100% of the job requirements, please apply! We will be more than happy to receive your application and analyze your fit for our team. Just please note that previous experience with People Operations/Departmento Pessoal leadership, labor/union relations management, and English fluency are mandatory for this specific role.

Your tasks

WHAT WE OFFER YOU We create a work environment for you to thrive in all dimensions of your life. We do this through well-thought-out benefits, emotional well-being resources, and a culture that empowers each person to truly connect with and own their role here, balancing it with their own well-being.

Our flexible benefits program helps you customize them according to your needs!

Our benefits include WELLHUB: Free Gold+ Plan, with access to thousands of gyms and studios, digital fitness programs, and online resources for meditation, nutrition, mental health support, sleep routines, and more. You can also add up to 3 family members to your plan, ensuring those who matter most to you have access to well-being.

WELLZ: A unique and complete resource for mental well-being. Wellz offers personalized journeys that combine weekly cognitive-behavioral therapy sessions (52 per year) and on-demand content.

HEALTH AND CARE: Health insurance, dental insurance, and life insurance.

FLEXIBLE WORK: With a work regime that prioritizes flexibility, we offer hybrid and remote positions, so you have the freedom to work in the way that works best for you. The work model for this specific role may be discussed with the recruiter and leadership. When you join Wellhub, you can also use our home office reimbursement to set up your office at home!

FLEXIBLE SCHEDULE: Flexibility is not restricted only to where we work – it also includes being able to shape how and when we work. In partnership with your leaders, people define their schedules to be aligned with different time zones, each team's needs, and individual routines.

PAID TIME OFF: Disconnecting and recharging your energy is very important. Therefore, we offer vacation after 6 months of work + 3 days off per year + 1 day off for every year at the company (up to 5 days) + 1 day off in your birthday month!

PAID PARENTAL LEAVE: Welcoming a new family member is one of life's most special moments. We want every employee to be truly present and enjoy this family time. Therefore, we offer 100% paid parental leave to all new fathers. Those giving birth are also entitled to extended leave (Empresa Cidadã) and a ramp-back period, during which they can work part-time until they adjust to the new routine.

PROFESSIONAL DEVELOPMENT: Access global learning platforms, participate in interactive sessions, build your personalized development map, and explore our internal opportunities. Here, we focus on continuous learning and feedback to support your journey toward success – both personally and professionally.

Other

THE OPPORTUNITY We are hiring a People Operations Manager (English Speaker) to join our People Operations team in São Paulo!

Want to see what it's really like to work here? Follow us on Instagram @lifeatwellhub and watch our team video on YouTube!

Diversity, Equity, Inclusion, and Belonging @ Wellhub

Wellhub is an employer committed to promoting equitable opportunities. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, nationality, veteran status, or any other basis covered by applicable law.

Our commitment to inclusion also extends to how we recognize and compensate our employees. We are proud to be a Syndio Fair Pay Certified company, a certification that reflects our ongoing dedication to fair and equitable compensation practices across our entire global team. Read more here.

Questions about how we handle your personal data? Consult our Job Applicant Privacy Notice.

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