Call Center Sales Supervisor Salary from 3000 to 5000 USD
About the company
International company seeks a Call Center Supervisor with proven experience in telephone sales, management of commercial teams, and agent training.
Your tasks
The candidate will be responsible for supervising the daily operations of the sales team, ensuring the fulfillment of commercial objectives, developing agent skills, and improving productivity and conversion indicators.
- Supervise and coordinate the daily activities of the sales agent team.
- Establish and follow up on individual and team commercial objectives.
- Monitor calls and evaluate the quality of commercial interactions.
- Train agents in sales techniques, negotiation, and closing.
- Conduct coaching sessions and periodic performance evaluations.
- Analyze KPIs and prepare productivity and commercial results reports.
- Implement strategies to improve conversion rates and increase sales.
- Identify areas for improvement and develop action plans for low-performing agents.
- Ensure compliance with company procedures and standards.
- Report team results and progress to the commercial management.
Requirements
- Minimum 5 years of experience working in Call Centers.
- Minimum 3 years of experience as a Call Center Sales Supervisor.
- Proven experience in telephone sales, especially Outbound Sales.
- Experience in management and leadership of commercial teams.
- Experience in training, instruction, and coaching of sales agents.
- Knowledge of performance indicators (KPIs), including call volume, conversion rates, sales, and productivity.
- Experience using CRM systems and Call Center tools.
- Ability to analyze results, identify problems, and implement improvements.
- Leadership, organization, and communication skills.
We are looking for a professional with real experience in supervising telephone sales teams, oriented towards achieving objectives, and with the capacity to develop high-performance commercial teams.
Specific experience as a Call Center Sales Supervisor is required. Profiles with experience exclusively in customer service, administrative functions, or leadership of teams without commercial responsibilities will not be considered.
What we offer
- Monthly base salary: USD 2,000 – 2,500.
- Commissions: Variable according to commercial results.
- Estimated monthly income: USD 3,000 – 5,000, including base salary and commissions.
- Growth opportunities: Professional development within an international company.
How to apply
Interested candidates must send their updated CV, indicating their experience in Call Centers, years of experience as a supervisor, size of the teams managed, and salary expectations.-Requirements- Minimum education: University 5 years of experience Languages: English Age: between 25 and 35 years Knowledge: Sales advisory, Sales strategies, Sales management, Supervision, Sales coaching Keywords: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan, callcenter, teleoperador, telefonista, telephonist, telefonico, cambaceo, sales
Other
Vacancy: Call Center Supervisor – Sales *Location: Panamá Position: Call Center Supervisor Base salary: USD 2,000 – 3,000 monthly + commissions Estimated total income:** USD 3,000 – 5,000 monthly, including commissions.