Assist with sample analysis of returned products from customers, to apply problem solving skills to identify causes of field failure and customer dissatisfaction
Co-ordinate technical analysis by cross-functional team and communicate to customers
Support Quality Engineers in new product launch and sustaining manufacturing lines.
Work closely with cross-functional teams to resolve operational quality issues, SPC trends
Analyze and monitor key performance indicators, suggest improvements, and escalate to upper management when necessary
Prepare “First Time Quality” reports and scrap reports
Drive and communicate CAPA for 8D reports for internal and external
Assist in Quality Improvement projects
Assist in “Production Part Approval Process” submission
Assist in Quality planning and development
Assist in Internal and External audit
Requirements
Diploma in Engineering
At least 3 years of similar experience in the manufacturing industry problem-solving skills
Prior knowledge in SMT / PCBA assembly / Bulk Capacitor manufacturing process is an added advantage
