Business Support Executive - (Central / Medical Solutions) - [LL]

About the company

We are an established company specializing in scientific and medical instruments, laboratory infrastructure, and hospital solutions. We are currently seeking a highly organized and detail-oriented Business Support Executive to join our team in the Central region.

Your tasks

In this 100% office-based role, you will provide critical administrative and operational support to the Sales team to ensure smooth sales processes and excellent customer service. Your key focus will be preparing quotations and tenders, coordinating customer requests, maintaining accurate databases, and generating reports to drive business performance.

Sales & Tender Support

• Prepare accurate and timely quotations to support ongoing sales initiatives and formal tender submissions.
• Follow up efficiently on sales orders to ensure smooth end-to-end processing and high customer satisfaction.
• Leverage internal systems (such as SAP/SAGE, when applicable) to support sales workflows and track inventory management.

Administration & Reporting

• Generate detailed operational reports and maintain up-to-date databases to support management decision-making and operational tracking.
• Manage daily administrative tasks with meticulous organization and a high level of attention to detail.
• Utilize Microsoft Office tools to create documents, spreadsheets, and presentations that support marketing and sales activities.

Customer Service & Team Collaboration

• Build and maintain positive, long-term relationships with customers to enhance client retention and overall satisfaction.
• Collaborate effectively with internal departments and the wider Sales team to achieve shared organizational goals and deliverables.

Requirements

• Experience: At least 3 years of working experience in sales support, order management, or business operations. Candidates from any industry background are welcome to apply as long as they possess the relevant functional experience.
• Technical Skills:
• Highly proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Familiarity with SAP, SAGE, or other equivalent ERP systems is highly preferred.
• Core Competencies:
• Strong written and verbal business communication skills.
• Meticulous, well-organized, and detail-oriented approach to administrative tasks.
• Attributes: A collaborative team player with a positive attitude and a strong willingness to learn and grow within the company.

Other

Working Hours & Location

• Work Schedule: Monday – Friday (8:30 AM – 5:30 PM)
• Work Environment: 100% office-based (No traveling required)
• Location: Central Region
• Company Industry: Scientific & Medical Instruments / Healthcare Infrastructure
• Employment Type: Full-time

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.