Air Freight Customer Service Executive - (5.5 days) - LL

Customer Service Executive/Assistant To support our dynamic Air Freight division. You will manage end-to-end cargo bookings and maintain high service standards for regional and global accounts. Key Responsibilities: Facilitate and coordinate international air export and import cargo bookings. Act as the key liaison between corporate clients and internal operational teams to ensure shipment readiness and schedule adherence. Process critical freight documentation, including Airway Bills (AWBs), commercial invoices, customs permits, and performance reports. Provide timely status updates, flight confirmations, and transit progress to clients. Handle billing administration, including GST billing, cost approval tracking, and payment coordination. Resolve client inquiries promptly and professionally to maintain excellent customer satisfaction. Wecruit Pte Ltd EA License No. 20C0270