UX/UI Designer (Public Sector)

Your tasks

About the Project You will support key product enhancements including improving the HOPES clinical dashboard and mobile apps to support different care models, settings and mental health conditions; integrating the platform into existing clinical operations across IMH; and rolling out “HOPES Lite”, a self-guided, mobile app-only version of the care model for lower-acuity patients.

UX Research and Product Design

• Plan and conduct user research and usability testing with users, clinicians and partners.
• Design user flows, prototypes and build-ready screens for iOS and Android.
• Support roadmap features such as BYOD onboarding, mindline integration, the in-app content/CMS experience and partner-specific flows.

Design System and Delivery Support

• Maintain the HOPES/VitaOS design system in line with WCAG 2.1 AA.
• Provide annotated handoffs for developers.
• Participate in sprint reviews to QA builds.
• Provide visual assets for stakeholder and marketing materials as needed.

Requirements

• Experience in UX research and product design, including designing user flows, prototypes and build-ready screens for mobile applications.
• Experience maintaining design systems and preparing developer handoffs.
• Familiarity with WCAG 2.1 AA accessibility standards.
• Experience working on government projects or within the public sector is preferred.

Other

• 3-month contract
• Government project
• Hybrid work arrangement