Project Manager, SaaS & COTS Platforms (Public Sector)

• 1-year contract, renewable
• Hybrid work arrangement
• Government project

We are looking for an experienced Project Manager to lead system development and maintenance projects. You will manage teams, contracts, vendors and stakeholders, while keeping delivery on track across scope, timelines, budget, quality, security and risk.

Key Responsibilities

• Lead the planning and delivery of system development and maintenance projects using Agile and Waterfall approaches.
• Manage project teams, contracts, stakeholders and outsourced vendors.
• Track and monitor project deliverables, timelines, budgets and expenditure.
• Oversee quality assurance and user acceptance testing (UAT).
• Identify and manage project risks, including security risks.
• Coordinate enhancements and ticket resolution across a range of systems.
• Use requirements management and collaboration tools such as JIRA and Confluence.

Requirements

• Bachelor’s degree or Diploma in Business, Information Technology, Engineering or a related field.
• More than 10 years of experience as a Project Manager or Team Lead, delivering system development and maintenance projects using Agile and Waterfall approaches.
• PMP certification or practical experience in project management.
• Experience managing contracts, teams and stakeholders.
• Experience overseeing UAT and quality assurance processes.
• Experience working with outsourced vendors to track deliverables, timelines, budgets, expenditure, security and risks.
• Proficiency with requirements management tools such as JIRA and Confluence.

Systems in Scope

The role may involve maintenance, enhancements and ticket resolution for:

• .NET and Java systems
• SaaS and COTS platforms, such as Salesforce, OpenText and Microsoft Dynamics 365
• GovTech products, such as OwnselfGather, OPUS and Platform AI

/Ref: T24-287