Call Center Agent - Resident in Maracay
Machine translation — original language: Spanish.Show original
We are looking for a NATIVE ENGLISH SPEAKER, highly motivated and customer-oriented, to join our dynamic customer service team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional support and resolving inquiries in a timely and efficient manner.
Responsibilities:
- Handle incoming calls and customer emails in a friendly and professional manner.
- Provide accurate information and resolve customer issues to their satisfaction.
- Document customer interactions.
- Contribute to continuous process improvements.
Requirements:
- Native-level English proficiency is indispensable.
- Excellent verbal and written communication skills.
- Ability to work in a team.
- Exceptional customer service skills, including empathy and patience.
- Proficiency in computer use.
- Knowledge of CRM (NOT LIMITING).
We Offer:
- Competitive market salary.
- Excellent work environment.
- Job stability.
- Growth opportunities.
- Benefits by Law.
THE JOB OFFER IS 100% IN-PERSON, IT IS NOT REMOTE.
Requirements
- Minimum education: High School / Secondary Education 1 year of experience
- Languages: English
- Age: between 20 and 35 years old
- Knowledge: Commercial communication, Advisory, Customer service