Senior / Client Consultant

Your tasks

⇒ Role Summary We are looking for Senior / Client Consultants to support the delivery of strategic and execution-focused engagements for our banking and financial services clients.

⇒ Main Responsibilities

• Work with client stakeholders and client teams to understand business challenges, strategic priorities and desired outcomes.
• Structure ambiguous business problems into clear workstreams, hypotheses, analyses and actionable recommendations.
• Conduct quantitative and qualitative analysis, synthesize findings and identify opportunities to improve client performance, portfolio growth and customer engagement.
• Develop consulting frameworks, business cases, operating models, customer propositions, product strategies, implementation roadmaps and measurable recommendations.
• Create compelling presentations, storylines and executive-ready materials that communicate complex ideas clearly.
• Facilitate or support client interviews, workshops, working sessions and governance discussions to drive alignment and decision-making.
• Manage assigned workstreams and priorities across one or more engagements, maintaining quality, timelines and stakeholder alignment.
• Collaborate across functions such as sales, marketing, risk, product, data and innovation, and draw on client’s capabilities across local, regional and global teams.
• Apply knowledge of financial services trends, customer needs and commercial drivers to strengthen client recommendations.
• Contribute to proposal development, opportunity identification and broader client relationship development, with expectations increasing by seniority.
• Coach and support junior team members where relevant, and contribute to a collaborative, highperforming consulting culture.

Indicative Expectations by Experience

• Analyst: Support research, analysis, project coordination and development of client materials; take ownership of defined tasks and work products.
• Consultant: Own workstreams, manage day-to-day client interactions, structure analyses, develop recommendations and coordinate delivery across stakeholders.
• Senior Consultant: Lead engagements and senior client relationships, provide strategic direction and quality oversight, develop teams, shape proposals and support business development.

Requirements

⇒ Qualifications & Experience

• Bachelor's degree in Business, Finance, Economics, Engineering or a related discipline; an MBA or
• relevant postgraduate qualification is advantageous for more senior roles but not essential.
• 2 to 10 years of relevant professional experience, preferably within management consulting, financial services consulting, banking, payments or a related environment (multiple roles at different experience levels).
• Demonstrated consulting toolkit, including structured problem-solving, analytical thinking, synthesis, stakeholder management and clear communication; depth and independence expected will increase by experience level.
• Experience contributing to or leading client-facing projects; senior candidates should demonstrate engagement leadership, executive stakeholder management and team development experience.
• Understanding of financial services and banking; experience in cards, payments, loyalty, customer propositions, portfolio management or digital financial services is advantageous.
• Ability to translate complex information into practical insights, recommendations and implementation actions.
• Strong written and verbal communication skills, including development and presentation of senior management materials where appropriate to level.
• Effective project and priority management, with the ability to work across multiple workstreams in a collaborative, matrixed environment.
• Proficiency in PowerPoint and Excel. Familiarity with data analysis and visualization tools is an advantage.

Preferred Skillsets

• Client orientation and the ability to build trusted working relationships.
• Intellectual curiosity, sound judgment and a structured approach to problem-solving.
• Clear, concise storytelling supported by data and commercial insight.
• Collaborative, diplomatic and flexible working style.
• Ownership mindset, attention to quality and a focus on measurable client outcomes.
• Ability to work effectively with colleagues of different levels, disciplines and geographic locations.
• For senior roles, a track record of leading consulting engagements, developing talent, influencing executive stakeholders and contributing to commercial growth.