Partnership Delivery Manager

Role Summary

Our client is seeking a Manager or experienced Senior Analyst to serve as a dedicated resource supporting regional Client partnership. This individual will work with the Client account team, market and issuer teams, Client stakeholders, and participating issuers to drive issuer engagement, coordinate benefits implementation, manage approvals, and support broader account execution.

Key Responsibilities

Issuer Go-to-Market & Engagement

• Support Client market and issuer teams in developing and progressing Client partnership opportunities.
• Develop issuer-facing value propositions, engagement materials, and sales enablement tools.
• Support issuer working sessions and coordinate actions through implementation and launch.
• Maintain visibility of opportunities, milestones, dependencies, and risks.

Benefits Implementation & Fulfilment

• Coordinate implementation of Client benefits across participating issuers and markets.
• Partner closely with Product teams on benefit fulfilment and customer experience.
• Document fulfilment journeys, operational requirements, and launch-readiness activities.
• Track progress and coordinate issue resolution across stakeholders.

Approvals & Stakeholder Coordination

• Act as a central coordination point between teams.
• Manage approval workflows across legal, marketing, product, operations, and commercial stakeholders.
• Maintain clear tracking of decisions, actions, timelines, and dependencies.
• Escalate risks and bottlenecks to keep initiatives on track.

Marketing & Program Delivery Support

• Partner with Marketing and Client stakeholders on issuer packages, collateral, campaign materials, and creative assets.
• Coordinate review and approval of marketing deliverables.
• Support launch planning, governance, executive updates, and broader Client account priorities.
• Develop repeatable templates and playbooks to enable scalable execution across markets.

Qualifications & Experience

• Bachelor's Degree in Business or related fields.
• Approximately 4 to 8 years of experience in consulting, account management, client delivery, partnerships, program management, go-to-market, or commercialization roles.
• Experience managing complex cross-functional initiatives involving internal and external stakeholders.
• Demonstrated ability to translate strategy into practical execution plans and support delivery through launch.
• Payments, loyalty, travel, entertainment, or financial services experience is advantageous.

Core Capabilities

• Strong program management, prioritization, and execution discipline.
• Excellent stakeholder management, communication, and influencing skills.
• Ability to coordinate effectively without direct authority.
• Strong analytical, problem-solving, and organizational capabilities.
• Ability to create concise, executive-ready presentations and communications.
• Comfort operating in a fast-paced and sometimes ambiguous environment.

Personal Attributes

• Proactive, accountable, and execution-oriented.
• Collaborative, diplomatic, and relationship-driven.
• Detail-oriented with strong follow-through.
• Commercially curious and customer-focused.
• Able to balance strategic thinking with operational delivery.