Senior Compliance Executive

Your tasks

a) Compliance

1. ISO Management System

• Maintain and review the ISO management system documentation, including policies, manuals, procedures, forms and records, to ensure continued alignment with applicable ISO requirements.
• Coordinate the annual internal audit programme, including audit schedules, audit preparation, evidence collation, reporting and follow-up of findings.

• Monitor non-conformities, observations, risks, opportunities and corrective actions, and follow up with process owners to ensure timely closure and evidence of effectiveness.
• Support external certification, surveillance and recertification audits, including liaison with the certification body and coordination of requested documents and evidence.

• Coordinate Management Review inputs, records, action items and follow-up, and maintain audit-ready evidence of continual improvement.
• Promote awareness of ISO requirements and support departments in applying approved procedures and document-control practices.

1. Training Provider Quality Assessment (TPQA) Compliance

• Develop, prepare, update and maintain WMI’s Policy and Operations Manual and supporting documentsin accordance with TPQA requirements.
• Liaise and coordinate with all departments and process owners to obtain operational inputs, develop the Policy and Operations Manual, gather evidence and ensure that documented processes reflect actual practices.

• Establish and maintain the TPQA compliance framework, including requirement mapping, document control and an organised evidence repository.
• Conduct readiness reviews, identify documentation or implementation gaps, and follow up with process owners on corrective and improvement actions.

• Coordinate TPQA assessments, interviews and verification activities, including evidence preparation, document retrieval and responses to assessors.
• Maintain records of TPQA submissions, assessor queries, findings, responses and closure evidence.

1. EduTrust Compliance

• Develop, prepare, update and maintain WMI's Policy and Operations Manual and supporting documents in accordance with EduTrust requirements.
• Liaise and coordinate with all relevant departments and process owners to align operational practices with EduTrust requirements and ensure consistent implementation across the organisation.

• Maintain compliance with EduTrust requirements and ensure supporting records, evidence and documentation are accurate, complete and audit-ready.
• Lead and coordinate EduTrust self-assessments, renewal exercises, audits and regulatory reviews, including requirement mapping, gap analysis, evidence preparation, responses to queries, corrective actions and follow-up activities.

• Maintain an audit-ready repository of EduTrust records, submissions, approvals, correspondence and compliance evidence.

Requirements

• Diploma or Degree in Business Administration, Quality Management or a related discipline.
• Relevant working experience in compliance, quality assurance or related functions.

• Good knowledge of compliance, quality management systems and documentation requirements.
• Good written and verbal communication skills.

• Strong organisational and coordination skills.
• Good attention to detail and ability to maintain accurate records and documentation.

• Able to liaise and work effectively with different departments and stakeholders.
• Able to work dependently and manage multiple tasks and timelines.