information technology (IT) support technician
Must-have:PHPWordPressSecurity
Your tasks
- Give access to computer networks.
- Report on the performance of computer systems and networks.
- Respond to users experiencing difficulties with computer.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Perform Web-server backup and recovery operations.
- Provide customer service.
- Manage incidents.
Requirements
Education College/CEGEP. Information technology. Network and system administration/administrator. Computer support specialist. Computer technology/computer systems technology.
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification.
- Network+ Certification.
- A+ Certification.
Computer and technology knowledge
- Android.
- Shell script.
- iOS.
- MAC.
- Linux.
- Device drivers.
- Networking software.
- Networking hardware.
- Networking security.
- Intranet.
- Internet.
- Servers.
- Desktop applications.
- Security software.
- Mail server software.
- Mac OS.
- Quick Books.
- MS Active Directory.
- MS Office.
- MS Windows.
- SQL.
- SharePoint.
- Spreadsheet.
- TCP/IP.
- Wireless networks.
- PHP.
- WordPress.
Security and safety
- Bondable.
- Criminal record check.
Personal suitability
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Organized.
- Team player.
- Ability to multitask.
- Time management.
- Honesty.
3 years to less than 5 years.
What we offer
Health benefits
- Dental plan.
- Disability benefits.
- Health care plan.
- Vision care benefits.
Financial benefits
- Gasoline paid.
- Mileage paid.
Other benefits
- Free parking available.
- Learning/training paid by employer.
How to apply
- Are you available to start on the date listed in the job posting?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Other
Work setting Computer hardware or software retailer/wholesaler. Help desk. General office. Private company, corporation or industry.
Supervision No supervision responsibility.
Transportation/travel information
- Own vehicle.
- Vehicle supplied by employer.
- Valid driver's licence.
- Public transportation is not available.
- Driver's abstract.
Work conditions and physical capabilities
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Handling heavy loads.
- Manual dexterity.
- Attention to detail.
- Ability to distinguish between colours.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Bending, crouching, kneeling.
Employment terms options Day.