Claims Adjustor

Your tasks

As a Claims Adjustor, you will play a key role in managing cargo claims for Ocean and solutions. Your primary responsibilities include accurate data entry of policies, gathering and researching information, and maintaining an efficient flow of claims processing. You will ensure claims are handled in accordance with company contractual obligations, global policies, and procedures. Preparing and filing third-party liability and recovery claims, as well as reporting claims statistics through internal systems, will be part of your daily tasks. You'll follow global processes to meet monthly KPIs, work closely with insurers, assist Commercial and Operations teams with assessments, and update all relevant systems for both the company and customers in compliance with contracts.

• Data entry of policies and claims information.
• Gather, research, and record necessary information for claims assessment and processing.
• Maintain an orderly and efficient flow of cargo claims for solutions.
• Handle claims prudently in line with company contractual obligations and global policies.
• Prepare and file third-party liability/recovery claims as needed.
• Report claims statistics using internal systems.
• Follow global policies and processes to meet monthly KPIs.
• Collaborate with P&I and insurers on claims matters.
• Assist Commercial and Operations teams with claim assessments.
• Update all company and customer systems in compliance with contracts.

Requirements

Qualifications & Skills

• Analytical and problem-solving skills.
• Personable and approachable, with strong verbal and written communication and negotiation abilities.
• Confidence to interact with colleagues across all areas of the business; cross-cultural understanding is valued.
• Excellent organization, administration, numeracy, and literacy skills.
• Experience working in timescales, prioritizing tasks, and meeting deadlines.
• Strong organizational and multi-tasking abilities, with flexibility to adjust priorities as needed.
• Self-awareness of learning needs and commitment to ongoing personal development.
• Ability to work independently and as part of a team; proactive and able to use own initiative.
• Computer literacy, with advanced proficiency in MS Office (Excel, Word, Outlook power BI , AI) and ability to quickly learn business applications.
• Evidence of strong administrative experience.

-Requerimientos- Educación mínima: Bachillerato / Educación Media Menos de 1 año de experiencia Idiomas: Inglés Edad: A partir de 18 años Conocimientos: Multitarea, Pensamiento analítico, Análisis de procesos