medical receptionist

Job description:

Medical Secretary ? Walk-In Clinic

Our growing walk-in clinic is looking for an *experienced, friendly, and professional Medical Secretary* to join our team. The successful candidate will play an important role in creating a welcoming, patient-focused environment while supporting the physicians and clinic staff with day-to-day operations.

We are looking for someone who has excellent customer service and communication skills, is organized and dependable, and can work effectively in a fast-paced medical environment.

Key Responsibilities

• Greet and assist patients and visitors in a friendly, respectful, and professional manner, both in person and over the phone.
• Register patients and assist them with completing all necessary forms and documentation.
• Verify patient information and *OHIP eligibility*.
• Process patient billing and collect payments when required.
• Coordinate patient flow by bringing patients to examination rooms and communicating effectively with physicians and other clinic staff.
• Maintain, update, and organize patient medical records.
• Scan and upload documents into patient charts and ensure records are complete and accurate.
• Manage physician messages, assigned tasks, and other administrative requests.
• Assist physicians and clinic staff with administrative duties as required.
• Maintain cleanliness and organization of the reception area, lounge, kitchen, examination rooms, and other clinic areas throughout the day.
• Stock examination rooms and reception areas and ensure necessary supplies are available.
• Monitor and order office and medical supplies as needed.
• Work collaboratively with physicians and team members to maintain an efficient and welcoming clinic environment.
• Perform other duties as assigned by physicians or clinic management.

Qualifications & Requirements

• Previous experience working in a medical clinic, walk-in clinic, family practice, or similar healthcare setting is preferred.
• Experience with *EMR systems* is strongly preferred. Experience with *Accuro EMR* is an asset; training will be provided.
• Excellent customer service, communication, and interpersonal skills.
• Professional, courteous, and compassionate approach when dealing with patients.
• Strong organizational skills with the ability to multitask and prioritize responsibilities.
• Ability to communicate effectively with patients, physicians, and coworkers.
• Strong attention to detail and ability to maintain accurate patient records.
• Ability to work independently as well as part of a team.
• Minimum *Grade 12 or equivalent*, as recognized by the Province of Ontario Ministry of Education.
• Ability to maintain confidentiality and handle sensitive patient information professionally.
• Ability to stand for extended periods and perform light lifting when required.

What We?re Looking For

We are seeking someone who is *reliable, positive, organized, and patient-focused*, with a genuine interest in providing excellent service to our patients. The ideal candidate will be a team player who can contribute to a professional, respectful, and welcoming clinic environment.

How to Apply

Please submit your *resume* and include *a few sentences explaining why you would like to join our clinic and what makes you a good fit for this position*.

We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted.

*Job Type:* Medical Secretary / Medical Receptionist *Locations:* Kitchener, Ontario

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$25.00 per hour

Experience:

• Medical office: 2 years (required)

Work Location: In person