Product Applications Specialist
Evident Canada is a Wabtec group company! Evident Canada, a Wabtec group company, is a global leader in the manufacturing of innovative inspection equipment used in industrial and research applications in aerospace, power generation, petrochemical, civil infrastructure, automotive industry, and consumer products.
Under the supervision of the Executive Director, the position holder is responsible for supporting the sales force and customers in understanding, training, and using the product range under their responsibility. The position holder actively participates in the development of the solutions development plan and the creation of product development documents and pre-sales, after-sales, and marketing tools. They also assist the engineering group by performing application tests on products under development and recommending changes and improvements. They also contribute to the continuous improvement of the product line(s) for which they are responsible. Finally, they support the product manager in the development of new solutions. Main functions and responsibilities Support the sales force and train users: Identify and develop new solutions taking into account both internal development capabilities, existing solutions on the market, and partnership possibilities
Provide and create training on instrumentation and its applications for the sales force and international customers
Contribute to the improvement of training and training documents.
Actively contribute to the technical and commercial support of the sales force and customers for their product range
Respond quickly to questions and requests from customers and the sales force;
Contribute to the development plan: Analyze market needs and make recommendations regarding products and sales methods
Develop part of the specifications for new products based on market information and according to specific criteria provided by the product manager
Work in close collaboration with different engineering departments to facilitate product development and recommend changes or modifications as needed
Ensure that their decisions and actions are aligned with the product development plan
Perform analyses, perform diagnostics, propose solutions to problems encountered, and implement them.
Participate in marketing: Develop documentation on products/solutions and sales and after-sales tools according to the directions provided by the product manager
Actively participate in the launch of solutions and new products
Recommend changes and improvements regarding marketing and participate in their implementation
Perform any other related task requested by their supervisor.
Relevant education and experience 8 to 10 years of experience in the field of Phased Array Ultrasonics;
DEC in physics with 8 to 10 years of experience / Bachelor's degree in physics with 5 to 7 years of experience or an equivalent relevant combination, an asset;
Experience in marketing, an asset; Technical skills English level: Advanced.
Behavioral skills Initiative;
Autonomy;
Professional rigor;
Problem-solving skills;
Creativity;
Concern for customer needs and satisfaction;
Team spirit;
Synthesis and integration skills;
Available to travel approximately 20% of the time;
Possess or be able to obtain a valid passport;
Experience in international business travel.
What could you accomplish in a place where people come first? At Wabtec, it's not just a job — it's the impact you create. When our people come together, we push the boundaries of what is possible by continuously improving what we do and how we do it — for our customers and for each other. If you are ready to revolutionize the way the world moves for future generations, Wabtec is the place for you.
Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. With over 150 years of experience, we lead in safety, efficiency, reliability, innovation, and productivity. Whether in freight, transit, ports, logistics, mining, industry, or marine, our expertise, technologies, and employees together accelerate the future of transportation. With roots dating back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always developed technologies and implemented solutions tailored to essential sectors to meet the needs of customers and governments. With approximately 30,000 team members around the world, we generate performance that moves the world. We are lifelong learners, driven by a constant desire to do better. Learn more at www.WabtecCorp.com
Our culture propels us and opens possibilities We believe that the best ideas are born from a mix of diverse experiences and backgrounds. At Wabtec, we work every day to create an environment where everyone finds their place. We build a culture where leadership, inclusion, and your unique perspective fuel progress. We are proud to be an equal opportunity employer. We welcome talent from all backgrounds, experiences, and identities – including race, gender, age, disability, veteran status, and more. Need an accommodation? Let us know – we are here for you.