Education: High school diploma or equivalent (NITEC or diploma often preferred; Bachelor's degree in Business Administration or Operations Management required for corporate or specialized tracks). [1, 2, 3]
Experience: Typically 1 to 3+ years of hands-on experience in a frontline, team-lead, or operational role. [1, 2]
Core Skills: Strong leadership, communication, time management, problem-solving, conflict resolution, and basic office/management software proficiency
