Storage Engineer

Job Description

• Storage log information collection and analysis, reporting
• Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on Huawei best parties, recommend changes to procedures which result in operational optimization

• Test and verify the configuration change, new patch or new software release
• Change Management including participation in the planning, approval, and implementation of any authorized change request

• Generate regular operational reports using Customer-supplied or Huawei's tools
• Participate in storage capacity measurement and capacity planning including capacity forecasting

• Attend to and fix vulnerabilities found on Huawei's storage hardware and software products
• Assist with detailed technical planning for future initiatives

• Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related
• Increase Customers understanding and knowledge Of Huawei storage solutions to maximize Customer's benefit from Huawei product features and functionality

• Assist in training Customer's staff in the most efficient and effective methods Of utilizing the Huawei solution capabilities.
• Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction.

• Coordinate any changes to the Statement of Work (whether cost impacting or not) with
• Customer in accordance with the Change Control process.

• Participate in Root Cause Analysis reviews when applicable
• Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer.

Requirements

• At least 5 years of experience in IT storage environment
• Familiar with storage environment

• Have good experience of storage hands on configuration and storage data migration
• Familiar with technical principles of disaster recovery and backup solutions, and data migration solutions of storage.

• Experience on Daily Monitoring and able to support incidents/ issues.
• Basics in OS concepts of Windows/ Linux/Unix Systems administration (Ubuntu, CentOS, Red Hat, Solaris, AIX etc.).

• Excellent English oral and written communication skills.
• Strong customer focus & Multi-tasking skills