SENIOR OPERATIONS / PROJECT MANAGER

JOB VACANCY – SENIOR OPERATIONS / PROJECT MANAGER

Fire Protection | M&E | Project Delivery | Customer Quality

We are looking for an experienced Senior Operations / Project Manager to manage project operations, customer relationships, quality, resources and project delivery across multiple projects in Singapore.

Key Responsibilities

• Lead end-to-end project operations , from planning and mobilization through execution, testing, commissioning and final handover.
• Manage multiple projects simultaneously while ensuring schedule, quality, safety and commercial objectives are achieved.
• Lead and coordinate teams across Operations, Engineering, Procurement, QA/QC, Logistics and Site Operations .
• Manage manpower planning, workforce deployment and resource allocation across multiple project sites.
• Coordinate with clients, consultants, main contractors, subcontractors, suppliers and regulatory authorities .
• Take ownership of customer communication, escalations and resolution of project-related issues.
• Manage project planning, budgeting, procurement, purchase orders, invoicing, claims, logistics and documentation .
• Monitor project and operational KPIs , prepare management reports and drive performance improvements.
• Manage NCRs, Root Cause Analysis (RCA), CAPA and 8D problem-solving .
• Ensure proper quality documentation, inspections, testing, commissioning and customer acceptance.
• Support regulatory submissions, inspections, certification and compliance requirements.
• Drive continuous improvement in productivity, quality, customer satisfaction and operational efficiency .

These responsibilities directly reflect the CV, including project governance, budgeting, procurement, risk management, QA, testing/commissioning and handover.

Required Experience

• 10–15+ years of relevant experience in Operations / Project Management.
• Strong Singapore construction/project experience preferred.
• Experience in Fire Protection, M&E, Building Services or related construction industry .
• Proven ability to manage multiple projects and multiple site teams .
• Strong client and stakeholder management capability.
• Experience managing project budgets, procurement, manpower, subcontractors and project schedules.
• Strong knowledge of QA/QC, NCR management, RCA and CAPA.
• Familiarity with BCA, SCDF Fire Code, BizSafe and ISO compliance will be advantageous.

The CV specifically demonstrates management of 50+ projects annually involving fire shutters, fire curtains, rolling shutters and seating systems, including planning through commissioning and final handover.

Preferred Qualifications & Skills

• Degree / Diploma or equivalent qualification.
• Strong Operations & Project Management background.
• Risk Management / BizSafe certification preferred.
• Good knowledge of ERP systems, CRM, SharePoint and Microsoft Office .
• Strong leadership, communication and problem-solving skills.
• Ability to work independently and manage demanding clients and multiple priorities.

Ideal Candidate

We are particularly interested in someone who can function as the overall Operations Manager , rather than only managing individual construction sites.

The person should be capable of managing: Business Operations → Projects → Manpower → Procurement → QA/QC → Cost → Client Management → Regulatory Compliance → Testing & Handover

The benchmark CV shows leadership of a 25+ member cross-functional team , 50+ projects annually, 95% on-time delivery, 30% improvement in NCR closure time and 98% customer satisfaction.

Position: Senior Operations / Project Manager Industry: Fire Protection / M&E / Construction Location: Singapore Employment: Full-Time Experience: 10–15+ Years Singapore Experience: Strongly Preferred Availability: Immediate / Short Notice Preferred