Executive Assistant Intern

Your tasks

1. Executive and Administrative Support

• Coordinate calendars, appointments, meetings, meeting links, confirmations, and reminders for the leadership team.
• Prepare meeting agendas and supporting materials; document key decisions, action items, responsible parties, and deadlines when required.
• Maintain task lists, monitor deadlines, and provide clear progress updates to the designated supervisor.
• Assist with professional correspondence, business follow-ups, bookings, and meeting or event logistics.
• Research requested individuals, companies, events, and business topics, and present findings in a concise, organized format.
• Maintain orderly digital files, shared folders, contact lists, and reference links using consistent naming conventions.
• Coordinate meeting materials and other administrative arrangements as needed.

1. Course Review and Customer Feedback Management

• Review course ratings, customer reviews, feedback, and incoming course-related messages on a weekly basis.
• Identify questions, complaints, recurring concerns, and feedback requiring action; categorize and escalate these items through the appropriate process.
• Coordinate timely, professional follow-up on course feedback and maintain a record of outstanding issues and their resolution status.
• Track common feedback themes and share relevant observations with the designated supervisor to support improvements to the learner experience.

1. Student Enrollment and Records Administration

• Process student enrollment and maintain accurate student account and registration records in the designated learning platform and tracking system.
• Update authorized mailing lists and subscriber records in accordance with approved instructions and data-handling procedures.

1. Content and Digital Platform Coordination

• Identify 5–7 relevant, high-performing LinkedIn posts each working day for content research and inspiration.
• Schedule and publish approved content in line with the content calendar, including the agreed daily publishing plan for VSHR Pro Academy and Skill Assets.
• Apply approved brand assets, visual templates, and image footers to content materials in accordance with brand guidelines.
• Support real estate projects, including property listing management, content preparation, and promotional activities across relevant digital platforms such as Facebook and Chợ Tốt.

1. Reporting, Coordination, and Confidentiality

• Maintain clear records of tasks, deadlines, follow-up actions, and completion status.
• Communicate professionally with relevant stakeholders and promptly raise unclear instructions, delays, or issues requiring a decision.
• Protect confidential business information, internal documents, account credentials, and learner data.

Requirements

• Demonstrates reliability, accountability, discipline, and strong attention to detail.
• Communicates clearly and professionally in written and verbal interactions.
• Has strong organizational and time-management skills and can manage multiple priorities.
• Is comfortable using digital tools, calendars, spreadsheets, shared documents, online learning platforms, and social media.
• Can follow established procedures, maintain accurate records, and escalate issues appropriately.
• Is proactive, adaptable, willing to learn, and able to work independently while collaborating effectively.
• An interest in executive support, business operations, learner services, content coordination, or business administration is an advantage.

Skills:

• Microsoft Office
• Scheduling
• Google Docs
• Communication Skills
• Secretarial Skills
• Google Sheets
• Organizational Skills
• Microsoft Outlook
• Administration

What we offer

WHY JOIN VSHR PRO ACADEMY?

• Practical Business Exposure: Gain hands-on experience in executive support, business operations, learner experience management, content coordination, and real estate project support.
• Professional Skill Development: Strengthen communication, project coordination, research, digital platform management, and problem-solving skills through real business assignments.
• Leadership and Mentorship: Learn from experienced professionals in an international working environment and gain exposure to business decision-making and operational processes.
• Career Growth Opportunities: Demonstrate your capabilities through meaningful responsibilities, with potential opportunities to progress into a Management Trainee Program or a full-time role, subject to performance and business needs.

BENEFITS AND DEVELOPMENT

• Practical experience in executive support, operations, learner coordination, and content workflows.
• Coaching and opportunities to develop communication, organization, and digital-platform skills.
• Exposure to an international work environment and guidance from experienced professionals.
• Potential pathway to a Management Trainee Program or full-time role, subject to performance and business needs.
• Long-term internship opportunity; an allowance may be considered based on contributions after probation.