Sales Support & Business Development Assistant: Food & Pharma

VoulTherm, official representative of Testo, is looking for a partner for the commercial, clerical, and administrative support of Food & Pharma activities. The position acts as a direct assistant to the sector manager, with an emphasis on searching for new customers, preparing and monitoring offers, using Soft1 ERP, and the daily organization of commercial activities.

Main Responsibilities

• Market research and identification of potential customers in the food, catering, retail, pharmaceutical, and logistics sectors.
• Creation, updating, and organization of lists of prospective customers and commercial contacts.
• Initial telephone or electronic communication with prospective customers and scheduling of subsequent actions.
• Support for the Sales Manager in the preparation of offers, presentations, and commercial proposals.
• Entry and management of customers, items, offers, orders, and related commercial documents in Soft1 ERP.
• Monitoring of pending offers and systematic follow-up with customers and partners.
• Clerical support, organization of files, communications, and daily priorities of the sector manager.
• Coordination with technical support and Service to collect the necessary details for an offer.
• Support in organizing presentations, training, exhibitions, and promotional activities.
• Basic customer information regarding the Food & Pharma solutions portfolio and forwarding appropriate inquiries to the sales manager or the technician.

Required Qualifications:

• Studies in Business Administration, Economics, Marketing, or a related field.
• Very good use of MS Office, especially Outlook, Word, and Excel.
• Comfort in telephone and written professional communication.
• Organizational skills, accuracy in data entry, and consistency in follow-up.
• Commercial mindset and willingness to grow in the B2B sales field.
• Good knowledge of English.

Will be additionally appreciated:

• Previous experience in Sales Support, Back Office, clerical support, or B2B sales.
• Experience in using Soft1 ERP or another ERP/CRM system.
• Knowledge of or professional contact with the Food, Pharma, Retail, Catering, or Logistics sectors.
• Experience in lead generation, market research, and commercial pipeline management.
• Good knowledge of German.

Benefits: