Junior Services Analyst (Onboard Manuals)

Volkswagen Group Services is a company within the Volkswagen Group, oriented towards working for the Group's companies worldwide. We provide services in the areas of logistics, technology, engineering, quality, commercial services, human resources, communication, and administrative and financial services. We are focused on our customers' activities and assume the responsibility of performing them on their behalf. Volkswagen Group Services was founded in April 2001, in Wolfsburg, Germany, under the name AutoVision and was renamed Volkswagen Group Services in 2018. The new name reflects the strategic orientation of the Group, including its brands and companies. Currently, we have offices in seven European locations. And in 2023, we began operations in South America, with our first headquarters in Brazil.

Responsibilities and assignments

We are looking for a Junior Services Analyst responsible for the development, revision, and publication of Volkswagen vehicle Onboard Manuals, ensuring that all information provided to the customer is correct, updated, aligned with legal requirements, and in compliance with global brand standards. Main responsibilities:

• Support the preparation, revision, and updating of vehicle Onboard Literature.
• Monitor schedules and control documentation versions.
• Interface with internal areas: Engineering, Marketing, Legal, other plants, and suppliers for information collection and validation.
• Ensure that documentation is in compliance with quality standards, internal processes, and legal requirements.
• Support document management and the continuous improvement of the area's processes.
• Participate in internal forums.

Requirements and qualifications

Requirements:

• Completed higher education or currently studying in Engineering, Administration, Marketing, or related areas.
• Intermediate knowledge of Pacote Office (Excel, PowerPoint, and Word).
• Knowledge of the automotive sector.
• Good written communication and organizational skills.
• Ease of working in a team and managing multiple demands.
• Basic English for reading technical documentation.

Desirable:

• Experience with technical documentation.
• Notions of project management.
• Intermediate or advanced English.
• Knowledge of writing systems (Cosima).

Additional information

CLT hiring, in a hybrid model, with necessary presence in our offices in the Jabaquara neighborhood, São Paulo/SP and in São Bernardo do Campo, 3 times per week.

Benefits:

• Vale Alimentação
• Vale Refeição
• Plano de Saúde Sulamerica
• Plano Odontológico Sulamerica
• Seguro de Vida
• Auxílio Creche
• Programa de Bem-Estar (Wellhub/Gympass, Conexa, and Psicologia Viva)
• Previdência Privada
• PLR
• Discount on the purchase of 0km VW vehicles
• Partnership for discounts in pharmacies
• Partnership with SESC