Product Owner - Client Interfaces M/F

Volkswagen Financial Services (VWFS) has been supporting the development of the Volkswagen Group brands - Volkswagen, Audi, Seat, Cupra, Skoda and Volkswagen Utilitaires - and their dealer networks for over thirty years. We thus play the role of a mobility vector for our end customers, individuals or businesses, by providing them with a complete range of financing and leasing solutions, as well as complementary services and insurance adapted to customer needs. In 2023, for the 4th consecutive time, we were certified "Great Place to Work" and are also ranked 18th in the Best Workplaces list. Find all the latest news from Volkswagen Financial Services on our LinkedIn space: https://www.linkedin.com/company/volkswagen-financial-services-france/mycompany/ Website: https://www.vwfs.fr/

As part of a replacement, our Marketing department is looking for a Product Owner M/F in charge of our client interfaces.

Integrated within the Digitalization department, you will be responsible for ensuring the following missions:

I. Implementation of the VWFS digitalization strategy

• You will participate in defining the digitalization strategy for the Company's offering
• You will deploy this strategy by contributing to associated projects within VWFS and with the brands
• You will define, implement, and optimize prospect / client journeys to increase sales, optimize conversion rates, and maximize renewal rates

II. Launch of VWFS digital interfaces

• You will guarantee the proper functioning of our client space and our corporate sites: definition of needs, acceptance testing, tests, monitoring… in collaboration with business / IT teams and Headquarters
• You will engage in a proactive approach to optimizing content and extending its scope of application: market analysis, formulation of recommendations, and implementation
• You will contribute to the development of local training plans for internal stakeholders
• You will define local expressions of needs and provide market "insights"
• You will identify and develop the necessary processes with local teams
• You will ensure the compliance of the interface/solution as well as legal compliance
• You will coordinate developments with information systems (backend)

III. Participation in the company's cross-functional projects

Profile sought You have a Master's degree (Bac+5) level education, oriented towards Marketing You have a minimum of 5 years of experience in the digital field: digital project management (SaaS type), in close collaboration with IT teams, UX knowledge – knowledge of the banking/insurance sector is a plus Key skills: customer, process, and quality orientation

comfort with numbers, ability to structure, writing specifications

good communication skills, ability to assert oneself and say no, proactivity

meeting facilitation

ability to evolve within complex environments (understanding of management rules, operational issues...)

fluent English is imperative

Position based in Roissy-en-France, teleworking possible at an average of 2.5 days per week.