LAM After Sales Commercial Consultant
The LAM After Sales Commercial Consultant will be a specialist in the pickups segment and responsible for developing, implementing, and monitoring commercial strategies aimed at this segment in the Latin American markets, acting in an integrated manner with importers and with the Sales, After Sales, Product, Marketing, Network Development, and technical areas. Their main mission will be to identify growth opportunities in the pickups segment, considering the particularities of each market, competitive positioning, customer behavior, and the main operating segments, such as agribusiness, mining, civil construction, fleet owners, corporate clients, rental companies, and small entrepreneurs. It will be fundamental to possess a consultative vision, analytical capacity, and practical experience in the pickups market, contributing to the definition of robust commercial actions, demand generation, volume increase, strengthening of customer loyalty, and improvement of business profitability.
Responsibilities and duties
- Analyze commercial and market indicators related to the pickups segment in Latin American countries;
- Develop actions together with importers to boost sales, market share, profitability, and competitiveness in the segment;
- Support importers in building specific commercial plans for pickups, considering the profile of each market and the main customer segments;
- Monitor competitor movements, commercial campaigns, price positioning, launches, versions, packages, and technical differentials of the main competitors;
- Develop integrated strategies with the Sales, After Sales, Product, Marketing, and Network Development areas;
- Support the creation of events, test drive actions, product clinics, commercial training, and initiatives aimed at demand generation;
- Act in a consultative manner with importers, assisting in the identification of opportunities in fleet customers, companies, government, agribusiness, mining, and civil construction;
- Prepare studies, analyses, and executive presentations to support decision-making;
- Propose actions to improve the commercial performance of markets, considering volume, margin, customer satisfaction, and loyalty;
- Contribute to strategic projects related to the development of the pickups business in the region;
- Foster the exchange of best practices among Latin American markets.
Requirements and qualifications
- Completed higher education in Administration, Economics, Technology, Engineering, or related areas. Post-graduation or specialization in Administration, Economics, or related areas will be considered a differentiator.
- Advanced Excel and Power Point;
- Intermediate/advanced Spanish;
- Intermediate English;
- Experience with After Sales;
- Availability for national and international travel;
- Communicative, analytical, and organized profile, with ease for presentations, collaborative performance, adaptation to different scenarios, sense of urgency, creativity, focus on results, and customer orientation.
Additional information Job Title: LAM After Sales Commercial Consultant Work location: São Bernardo do Campo/SP Hybrid work, 3 days in person; Availability for national and international travel; Benefits:
- Vehicle purchase with discount
- Gympass
- Food Voucher
- On-site cafeteria
- On-site parking - free
- Chartered bus
- Annual PPR
- Health Plan
- Private Pension
- Pecúlio Plan
- Zenklub - mental health and emotional well-being platform