Customer Service Officer

KEYACCOUNTABILITIES ·     Handle enquiries via phone, email and social media platform ·     Prepare sales proposals for existing and new customers ·     Execute order processing and order fulfilment tasks ·     Prepare invoices and work with Accounts Department to ensure prompt payments ·     Schedule work for technical teams to meet customers’ timelines ·     Liaise with external vendors: suppliers, contractors, partners ·     Other ad-hoc duties assigned by Management