Technical Support Agent - Vodafone UK (Cairo & Giza)

Act as a front-line interface with customers in the UK

Role involves responding to customers over the phone and resolving their technical-related inquiries.

Delivering and maintaining an excellent customer experience.

Benefits Attractive salary packages.

Online training.

Hybrid Work Module (only 2 days from office) after 2 months.

Laptop provided and headset + Internet allowance.

Career progression.

No overnight shifts.

5 working days + 2 days off.

Social and Medical insurance

Annual balance + Lieu.

Profit share and annual salary increase after conversion.

English fluency is a must (B2 or higher )

Graduates, dropouts & Gap-year students can apply.

Technical background is preferred.

Egyptian Nationality is a must.

Excellent communication skills.

Excellent typing skills.

Having a previous experience in customer care is a plus.