Partner Manager (Expert) (m/f/d) (Business-Development-Manager/in)

At Vodafone, we work every day on a better future. For a world that is better connected, more inclusive, and more sustainable. Because for us, technology is only as strong as the people who use it. Be part of it and let's shape the world of tomorrow together.

Partner Manager (Expert) (m/f/d) Job ID: 279834

What to expect:

• As a Partner Manager (m/f/d), you are responsible for the strategic and operational management of technology and service partners, with a special focus on licensing models, as well as their terms and general commercial steering mechanisms and the contractual lifecycle. The focus is on Beyond-Connectivity, Cloud, Security, and digital services for our business customers.
• You develop concepts, processes, and Operating Models for partner services and licensing models and anchor them sustainably in license management and the tools used for administration.
• You are responsible for the complete contractual lifecycle - including licensing terms, billing logics, bonus/malus systems, as well as escalation and governance mechanisms.
• You demand reporting relevant to billing and licensing, define functional requirements for KPIs, quality and quantity targets, and ensure their implementation in reporting systems and dashboards.
• You accompany partner transitions (e.g., phasing out production partners or building up new licensing and service partners) with the goal of minimizing customer impact and securing contractual commitments.
• You manage the operational service delivery of the partners along the customer and contract lifecycle and ensure compliance with agreed services, SLAs, and licensing terms.
• You support product development in the introduction of new services by contributing requirements from license management and ensuring smooth operational implementation.

What distinguishes you:

• Completed studies or a comparable training in the field of communications engineering, electrical engineering, BWL, or a related discipline.
• Several years of professional experience in the ICT environment, ideally with a focus on partner management, licensing models, Cloud & Security services.
• Sound experience in the commercial and operational management of partner services, including contract and license management.
• Strong commercial understanding, analytical strength, and confident handling of key figures, reporting, and compensation models.
• Excellent coordination and management competence in interaction with partners, internal specialist departments, and management levels.
• Structured, methodical way of working as well as high conceptual skills.
• Very good English skills in speaking and writing.

This position can be held full-time or near full-time part-time (at least 30 hours).

Your strengths and experiences count. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities. And we give them special consideration if they are equally qualified.

We are filling this position at the Düsseldorf location for Vodafone GmbH.

What we offer you:

• Flexibility: Hybrid Working enables you to work in the office or from your home office up to 3 days/week. Additionally, you can work up to 20 days per year in EU countries as well as in an increasing number of non-EU countries.
• Attractive compensation and pension scheme: As a tariff employee, depending on the compensation model, you receive holiday and Christmas bonuses or a 13th month's salary. And with our pension plan, you also receive company pension schemes.
• Further education: You decide which of our learning and training programs you use to promote your individual development.
• Work-Life-Balance: Whether daycare, health & mindfulness programs, or gym: you flexibly shape your job and your private life. We support you. Also in the care of relatives.
• Discounts and additional benefits: As an employee, you receive special offers on all our products for mobile, landline, internet, and TV.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and our society. Whether ethnic origin, skin color, age, gender identity, sexual orientation, disability, religion, political affiliation, trade union membership, nationality, health status, social origin, or cultural background: at Vodafone, there is no place for discrimination. Together we can.