Expert Application Operations Run (m/w/d)

At Vodafone, we work every day on a better future. For a world that is better connected, more inclusive, and more sustainable. Because for us, technology is only as strong as the people who use it. Join us and let's shape the world of tomorrow together. Expert Application Operations Run (m/w/d) Job ID: 279329

What awaits you:

• As an Expert Application Operations Run (m/w/d), you ensure the 24/7 availability and performance of all responsible platforms and applications for end customers, customer support, and other specialist departments by analyzing and optimizing the managed systems as well as establishing efficient monitoring.
• You coordinate and drive the independent, goal-oriented processing and resolution of highly complex incidents through collaboration with and the management of development units, external suppliers, and other service providers.
• You support the optimization of software quality through the continuous analysis of occurring errors (incident/problem management) and the regular conduct of review meetings with development partners as well as the test and delivery areas.
• You support project work in the feasibility, implementation, and stabilization phases after Go-Live.
• You ensure compliance with prescribed security guidelines for the responsible applications, systems, and platforms by analyzing access and permissions, as well as performing corrective measures and supporting SOX and security audits.

What distinguishes you:

• Completed studies in technical or industrial engineering or comparable training.
• At least five years of professional experience in the operation of complex system landscapes.
• Very good process and IT know-how in telecommunications.
• German language skills desirable.
• Experience in intercultural communication and collaboration.
• Good written and spoken English skills (B1 according to GER).

This position can be held full-time or near full-time part-time (at least 30 hours).

Your strengths and experiences count. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities and will give them special consideration if they are equally qualified.

We are filling this position at the Düsseldorf location for Vodafone GmbH.

What we offer you:

• Flexibility: Hybrid Working enables you to work in the office or from your home office up to 3 days/week. Additionally, you can work up to 20 days per year in other EU countries as well as in an increasing number of non-EU countries.
• Attractive compensation and pension scheme: As a collective agreement employee, you receive holiday and Christmas bonuses or a 13th month's salary, depending on the compensation model. And with our pension plan, you also receive company pension benefits.
• Further education: You decide which of our learning and training programs you use to promote your individual development.
• Work-Life-Balance: Whether daycare, health & mindfulness programs, or gym: you flexibly shape your job and your private life. We support you. Also with the care of relatives.
• Discounts and additional benefits: As an employee, you receive special offers on all our products for mobile, landline, internet, and TV.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and our society. Whether ethnic origin, skin color, age, gender identity, sexual orientation, disability, religion, political affiliation, trade union membership, nationality, health status, social origin, or cultural background: at Vodafone, there is no place for discrimination. Together we can. #ProjektBerlin