Executive Partnermanager DORA (m/f/d) (Customer Service Advisor)

At Vodafone, we work every day on a better future. For a world that is better connected, more inclusive, and more sustainable. Because for us, technology is only as strong as the people who use it. Join us and let's shape the world of tomorrow together. Executive Partnermanager DORA (m/f/d) Job ID: 283662 In a dynamic market environment with exciting business customers, you can expect not only a great team but also a broad Solution Partner landscape, with whom we will jointly design the digital solutions of tomorrow and implement them in reality for our customers. Do you enjoy a varied job that coordinates many internal and external interfaces and are you familiar with DORA? Then you are exactly right with us. What awaits you:

• As Executive Partnermanager DORA (m/f/d), you coordinate contractual topics regarding DORA (framework agreements & DORA supplementary agreements) with partners and negotiate and conclude them.
• You evaluate regulatory topics (focus DORA) within the framework of customer-specific projects.
• You implement the requirements for outsourcing management in accordance with the DORA regulation.
• You establish DORA-relevant documentation for our partner ecosystem (contract statistics & reportings) and perform regular evaluations.
• You perform, coordinate, and document governance controls and coordinate necessary corrective measures.
• You coordinate audits, certificates, and gap analyses with partners in accordance with the DORA regulation.
• You advise AL/BL up to the GF on current developments of the DORA regulation as well as on future regulatory requirements.

What distinguishes you:

• Completed studies at a Fachhochschule or university or comparable qualifications.
• At least 5 years of professional experience.
• Very extensive experience in managing complex, cross-departmental projects.
• Expert knowledge and many years of experience in regulatory topics of the financial industry. Strong communication and negotiation skills.
• Solution-oriented action.
• Business fluent English skills in speaking and writing.

This position can be held full-time or near full-time part-time (at least 30 hours).

Your strengths and experiences count. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities. And give them special consideration if they are equally qualified.

We are filling this position at the Düsseldorf location for Vodafone GmbH.

What we offer you:

• Flexibility: Work from the office or home office by arrangement with your team and your manager. Also up to 20 days per year from other EU countries as well as from an increasing number of non-EU countries.
• Attractive remuneration and pension scheme: In addition to your basic salary, you will receive performance-related bonus or commission payments and, with our pension plan, a company pension scheme.
• Further education: You decide which of our learning and training programs you use to promote your individual development.
• Work-Life-Balance: Whether daycare, health & mindfulness programs, or gym: you flexibly shape your job and your private life. We support you. Also with the care of relatives.
• Discounts and additional benefits: As an employee, you receive special offers on all our products for mobile, landline, internet, and TV.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and our society. Whether ethnic origin, skin color, age, gender identity, sexual orientation, disability, religion, political affiliation, trade union membership, nationality, health status, social origin, or cultural background: at Vodafone, there is no place for discrimination.

Together we can.