Government Sales Executive

About the company

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Your tasks

Role purpose Drive sales growth and revenue across corporate accounts by managing customer relationships, identifying business opportunities, promoting Vodafone products and services, and ensuring a strong customer experience.

Sales & revenue

• Achieve monthly targets through upselling and cross-selling Vodafone products and services to existing customers and acquiring new corporate accounts.
• Manage the product and service mix according to agreed monthly goals.
• Develop new revenue streams through total communication, fixed products, and new projects.
• Achieve department quota and maintain a strong sales pipeline and channel.
• Track weekly sales and health trends.

Account & business management

• Prepare account plans and schedules, including specific targets and planned customer contacts.
• Manage the assigned portfolio, territory, and accounts according to the agreed strategy.
• Conduct regular account and trade visits.
• Maintain strong relationships with account management, C-level stakeholders, key contacts, and authorized representatives.
• Ensure successful execution of the agreed business plan.

Product & service management

• Maintain Vodafone product stock levels and availability across accounts to remain competitive.
• Ensure Vodafone products and services are available and running properly across assigned accounts.
• Offer customers Vodafone’s products and services and educate them on how to maximize their benefits.

Performance & reporting

• Continuously monitor account performance and sales achievement versus targets.
• Conduct plan versus actual analysis, identify gaps, and take or propose corrective actions.
• Submit required weekly and monthly sales reports on time.
• Prepare business cases and memos for management based on business and market needs.
• Develop and document work procedures involving accounts and other departments.

Customer experience

• Maintain and improve the customer experience across accounts.
• Handle and escalate customer complaints and take appropriate corrective action when required.
• Take immediate action when service issues occur to maintain service consistency.

Communication & coordination

• Maintain regular communication with customers to support day-to-day account operations.
• Communicate relevant Vodafone directions and strategic objectives to accounts.
• Coordinate with internal teams such as Marketing, Sales, IT, and Consumer Operations on processes and activities that support the business.

Requirements

Technical and professional expertise

• 2-4 years of relevant experience.
• Adequate knowledge and understanding of the local mobile telecommunications market and its dynamics.
• Good communication and negotiation skills.
• Located in Delta region is a must.

Other

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you accordingly.