Support Administrator - Systems and Networks M/F

Viveris is a consulting and engineering group specializing in the management and execution of projects in the fields of IT and electronics.

Committing to Viveris means the assurance of taking on technical and human challenges while working on innovative projects in a collaborative and supportive environment.

Mission Context:

Viveris supports its clients in the remote supervision and control of high-tech industrial equipment for the energy sector.

In this context, we are looking for an Industrial IT Support Technician with a system and network scope, in charge of a complete monitoring and control infrastructure for industrial sites.

Integrated within an industrial IT support team, you will work on a critical data processing system.

Responsibilities:

• Analyze incidents and determine their probable cause: network, telecoms, or system;
• Handle complex incidents by relying, if necessary, on a technical or business expert;
• Provide support to field technicians for incident resolution;
• Develop your skills to quickly become capable of resolving a maximum number of incidents autonomously.

Profile sought:

• You have at least a Bac + 2 or +3 degree in Systems and Networks.
• You have at least 5 years of experience and an interest in the industrial sector.
• You have proven yourself through several experiences in managing complex IT incidents (IT support, critical systems, system and network supervision...).

Technical Skills:

• Windows Server and Linux (Debian) operating systems;
• Cisco and Fortinet;
• Creating scripts to automate certain tasks;
• Technical English required, both oral and written.

Our benefits:

• Attractive and evolving remuneration;
• High-coverage family health insurance;
• Meal vouchers covered at 60%;
• 100% reimbursement of urban transport passes;
• Profit-sharing, participation, and referral bonuses;
• 2 days of teleworking per week;
• Continuous training with LinkedIn Learning and our technical communities.